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Thread: eBay return troubles

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  1. #1
    us
    Feb 2014
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    eBay return troubles

    So, I have a buyer that wants to return something because I put green in the title and he thinks its chartreuse. He is trying to do it as a NAD return, which I believe would have me paying return shipping. I knew it was about time for another issue. Any input?

  2. #2
    us
    Jun 2013
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    Have you asked eBay customer service? I know sometimes colors and hues can vary slightly from one computer monitor to the next.
    Bassmaster96 likes this.

  3. #3
    us
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    Hadn't had a chance to yet. That has to be the issue though.

  4. #4
    us
    Nov 2009
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    I had a similar situation a few months ago. I forget the details but the INAD request was BS. In my case it was 1st class shipping. After being pissed a few minutes I approved the return. Not worth spending an hour or more over $2.77.

  5. #5
    Charter Member
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    jd88047

    Nov 2010
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    I have been buying a lot of stuff from Amazon and Etsy. So far etsy is the only place that hasnt shafted me. Ebay is not that easy to get a return or your money back. Amazon has folks who dont speak the language and the description of stainless steel means it could be anything from copper to aluminum lol. But my local area doesnt make it easy to find the tools and stuff I needed.

    I think I just plan a loss in every so many purchases. I guess as a seller I got out at the right time. Many years ago lol.

  6. #6
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    Quote Originally Posted by trdhrdr007 View Post
    I had a similar situation a few months ago. I forget the details but the INAD request was BS. In my case it was 1st class shipping. After being pissed a few minutes I approved the return. Not worth spending an hour or more over $2.77.
    Well, what gets me, is the item only comes in chartreuse, not green. He had the list of colors to prove it and sent me a pic of it. Still waiting to hear back, but you're right.

  7. #7
    Charter Member
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    Feb 2015
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    I have lots to sell and used Ebay for awhile but quit a few years ago. I haven't been doing nothing but buying once in awhile on there since. They are unfriendly too sellers.
    WarBaby likes this.
    Tell me and I'll forget. Show me, and I may not remember. Involve me, and I'll understand. - Tribe Unknown. Those that lie down with dogs, get up with fleas. - Blackfoot

  8. #8
    us
    Jan 2010
    DFW Texas
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    I still sell on ebay, but I don't like it. As kingskid said, not a good place for sellers. It used to be - I miss those days.
    The_Piratess likes this.

  9. #9
    Charter Member
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    Aug 2013
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    Even buying an item on eBay is stressful. Selling just causes me too much concern. I miss the simple garage sale ethics.
    "Today" is a great find!

  10. #10
    us
    May 2009
    Florida
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    I just bought a set of SMS Audio 50 cent wireless headphones without a transmitter. I had bought a couple of their transmitters on closeout, so I was going to use one of those. Only one side worked with the transmitter, but work fine when using a cord. I emailed the seller and they issued a refund without wanting the headphones back.

    I don't see buying on ebay as stressful at all. With their guarantee, and the fact they almost always side with the buyer make it a no brainer for me. Now you might have to wait a few days, but at least issues do get resolved.


    edited to add:

    I take that back, buying CAN be stressful. I just opened an auction I've been watching for several days, only to find it closed a freaking MINUTE ago!
    Last edited by GibH; May 24, 2017 at 10:41 AM.
    WarBaby and RustyGold like this.

  11. #11
    us
    Jan 2010
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    Quote Originally Posted by GibH View Post
    I just bought a set of SMS Audio 50 cent wireless headphones without a transmitter. I had bought a couple of their transmitters on closeout, so I was going to use one of those. Only one side worked with the transmitter, but work fine when using a cord. I emailed the seller and they issued a refund without wanting the headphones back.

    I don't see buying on ebay as stressful at all. With their guarantee, and the fact they almost always side with the buyer make it a no brainer for me. Now you might have to wait a few days, but at least issues do get resolved.


    edited to add:

    I take that back, buying CAN be stressful. I just opened an auction I've been watching for several days, only to find it closed a freaking MINUTE ago!
    If you have the ebay app on your phone, trust me you will never miss an auction again. They send out (too many, IMO) push notifications when items on your watch list are getting close to ending.
    GibH likes this.

  12. #12
    us
    May 2009
    Florida
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    Quote Originally Posted by WarBaby View Post
    If you have the ebay app on your phone, trust me you will never miss an auction again. They send out (too many, IMO) push notifications when items on your watch list are getting close to ending.
    I do have it, but I don't log in on my phone. I get enough worthless notifications.
    WarBaby likes this.

  13. #13
    us
    Feb 2014
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    The constant siding with buyers without considering the situation is really annoying to sellers though.
    WarBaby likes this.

  14. #14
    us
    Feb 2014
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    Yeah, the buyer didn't even respond to my next message. Then, he opened a case today and eBay has already decided in his favor. It's really annoying, because even though I thought he was abusing the return policy and everything, I would have still offered the return had he continued to answer my messages and talk to me.

  15. #15
    Charter Member
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    Dec 2006
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    Quote Originally Posted by Bassmaster96 View Post
    Well, what gets me, is the item only comes in chartreuse, not green. He had the list of colors to prove it and sent me a pic of it. Still waiting to hear back, but you're right.
    I looked that color up on google and every picture had all shades of green. Tell him to send it back on his dime. He just does not like the shade of green.
    Bassmaster96 likes this.
    at yard sales I am dollardan
    on ebay I am oneOLDbuffalo
    http://www.ebay.com/sch/oneOLDbuffal...p2047675.l2562

 

 
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