blueberra
Full Member
Today, I was dumping a box of halves at the usual site.
About $100 into the mission, the machine stopped and the 'notify attendant' message was displayed. Typically, that notification means that the half dollar bag is full.
The teller opened up the machine and the half dollar bag had plenty of capacity left. She did find a foreign coin that was still 'in process' and she attributed the machine's stopping to the foreign coin.
There was a woman waiting patiently behind me for the coin machine and, after the teller left, she told me that she had spotted half dollars in the internal reject tray. This particular model of machine has the typical reject tray in the front of the machine (where I usually find foreign or damaged coins); however, it also has another reject tray inside the machine.
When I went to the teller (the same person who had opened the machine), I mentioned in passing that I had been 'shortchanged' by the machine a couple of times over the past few months -- nothing substantive ... a half dollar here, a half dollar there and then I told her about the halves in the internal reject tray.
She opened the machine and, sure enough, there were 3 halves, a Canadian cent, and something else that wasn't a coin in the internal tray. She gave me the halves. I believe I'm the only person who dumps halves at that particular bank, so I'd be willing to bet those halves were probably mine to begin with.
I'm not one to quibble about 50 cents -- I figure that sometimes I get credit for coins that were stuck in the machine by the previous customer and sometimes the machine takes advantage of me. That's fair game between customers and should eventually even out, but this internal reject tray appears to be 'free money' for the bank.
By the way, this same model machine is at a different branch of the bank. At that branch, it does not really like half dollars and fails frequently enough while counting them that I don't even bother using it. The last time I used it, the teller opened the machine upon failure (one of about four failures that session) and the internal reject tray had a LOT of coins in it.
My question to the experts : what causes a coin to end up in the internal tray vs. the external one?
About $100 into the mission, the machine stopped and the 'notify attendant' message was displayed. Typically, that notification means that the half dollar bag is full.
The teller opened up the machine and the half dollar bag had plenty of capacity left. She did find a foreign coin that was still 'in process' and she attributed the machine's stopping to the foreign coin.
There was a woman waiting patiently behind me for the coin machine and, after the teller left, she told me that she had spotted half dollars in the internal reject tray. This particular model of machine has the typical reject tray in the front of the machine (where I usually find foreign or damaged coins); however, it also has another reject tray inside the machine.
When I went to the teller (the same person who had opened the machine), I mentioned in passing that I had been 'shortchanged' by the machine a couple of times over the past few months -- nothing substantive ... a half dollar here, a half dollar there and then I told her about the halves in the internal reject tray.
She opened the machine and, sure enough, there were 3 halves, a Canadian cent, and something else that wasn't a coin in the internal tray. She gave me the halves. I believe I'm the only person who dumps halves at that particular bank, so I'd be willing to bet those halves were probably mine to begin with.
I'm not one to quibble about 50 cents -- I figure that sometimes I get credit for coins that were stuck in the machine by the previous customer and sometimes the machine takes advantage of me. That's fair game between customers and should eventually even out, but this internal reject tray appears to be 'free money' for the bank.
By the way, this same model machine is at a different branch of the bank. At that branch, it does not really like half dollars and fails frequently enough while counting them that I don't even bother using it. The last time I used it, the teller opened the machine upon failure (one of about four failures that session) and the internal reject tray had a LOT of coins in it.
My question to the experts : what causes a coin to end up in the internal tray vs. the external one?
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