Im irate
Welcome guest, is this your first visit?
Member
Discoveries
 
Page 1 of 2 12 LastLast
Results 1 to 15 of 25
  1. #1
    us
    May 2009
    Yuma Az
    Tesoro Eldorado , Fisher Gold Bug 2 , Whites MXT , Keen Dry Washer
    4,076
    55 times
    All Types Of Treasure Hunting
    Banner Finds (1)
    Honorable Mentions (1)

    I'm irate

    some of you may know I used to live in Washington State an moved to Arizona in May , before I left I took my jeep into a local mechanic to get work done to it ,#1 it had a short in the electrical ,#2 refab an update the AC (going to AZ in summer gonna need that) replace the leaking valve cover gasket an replace the door locks an make sure everything is AOK to go , also took the Red heads blazer in to the same place #1 new brakes ,tune up,update an refurbish the AC (going to AZ in the summer gonna need that )

    the shop calls me says your jeep needs a new serpentine belt ....fine replace it ok thank you ....next call I get is your jeep is done ,I show up to get it the mechanic is showing me how cold the AC is blowing an going over everything that was done an the smoke starts coming out from under the dash ....uh oh turn it all off....hmmmmmm gonna have to look back into this I'll call you when its done .

    shop calls again jeep is ready come an get it ,OK make this trip again everything seems OK ,they tell me the only thing they haven't done is replace the valve cover gasket ,an that I need to go steam clean everything drive it for 2-3 weeks an bring it back in so they can see where the leak really is .


    mind you I'm moving outta state in less than 2 weeks at this point.

    I say never mind I'll deal with the valve cover gasket when I hit AZ an take the jeep home .


    take the Red Heads Blazer in they call 3 days later everything is good to go come get it ...2 days later we load my jeep on a trailer an off we go to AZ.......mind you the bill for both was a lil over $3,500.00
    we get to Az the AC in the blazer dies after only an hours use , on the way down I had to adjust the rear brakes so she had brakes an the ebrake light wont go off since it came outta the shop......we unload my jeep drive the 7 miles to town an blew the water pump .....took it to a shop here they tell me the pump has been going out for awhile an the other shop had to have seen it an that all the hoses shoulda been changed to, so its been sitting since may waiting to get the money to fix it, go out the other night start it up turn on the lights ,the lights start to dim then go out an smoke starts billowing out from under the dash .

    I called the place today an told them about everything an got the hmmmmmmmmmm oh my that shouldn't have happend ,sorry if you was here I would have the guys look at it but cant do anything since your there .

    I'm frustrated as all get out ,I got screwed with my eyes wide open an now cant do a dang thing about it .

    sorry my rant was so long ,I just needed to vent .
    Building my wealth one pull tab at a time Tank69

  2. #2
    us
    Feb 2005
    MAINE
    Ace 250
    4,352
    3334 times
    All Types Of Treasure Hunting
    Banner Finds (1)
    Honorable Mentions (5)

    Re: I'm irate

    Cash for Clunkers

  3. #3
    pg
    my favourite food is witchetty grubs

    Jul 2008
    hound dog
    731
    3 times

    Re: I'm irate

    This is so typical .I just wish mechanics were as honest as mcgearhead, a regular poster here.
    My sons Toyota 1996 Hilux ute won't start so he borrowed my VW. I'm now wheelless and starting the day doing basic checks to see were the problem is.
    I freed my mind when I left god behind

  4. #4
    us
    Dec 2007
    Wisconsin
    1,358
    48 times

    Re: I'm irate

    I have more and more people asking me to verify repair orders for them, I cannot stress enough the importance of getting second opinions on large estimates. Shops are pushing their techs hard to upsell, never be afraid to question repairs that "need" to be done, ask your tech to prove it and always ask to inspect your old parts. (where appropriate )

    Sorry to hear you had such a rough experience Tank, hope things work better for you in the future.
    "Carelessness, overconfidence and arrogance are our greatest enemies."

  5. #5
    us
    Jan 2009
    Whites Classic 5-ID / Garrett Ace 250
    182
    3 times

    Re: I'm irate

    Unfortunately Tank, there ain't much you can do, since you now live in another state and you would have to sue them in their state.
    One thing that might work though: tell them that you expect some sort of refund for the work that wasn't done properly, or you will post their business name on the internet along with the story. Send the repair bill from the shop in AZ as proof. If there is a local BBB in WA they might be able to help also.

  6. #6
    us
    Relic hunter

    Mar 2008
    Kentucky
    Whites
    1,722
    424 times
    Relic Hunting

    Re: I'm irate

    Sorry to hear the troubles,

    I would say with the Blazer, there is a little rubber seal in the ac line connection that is bad and probably let all the freon leak out in the short time. The ebrake light is probably on because it works off the rear brakes and if you had to adjust them you will probably have to reset the system so it will go out. You can take the positive cable off the battery for about a minute and than reinstall the cable and hopefully the light will go out if the brakes are adjusted properly.

    The Serpentine belt probably broke because the bearing was bad in the water pump and it's pulley messed it up. this they should have checked before installing the new belt and than you would have known the pump was bad.

    The short under the dash could be from several things and i would remove the positive cable from the battery until this is profesionally tested.

    $3500. sounds like robbery and I hope things are alot better for you in the future with these problems.

    Nova Treasure

  7. #7
    us
    Feb 2008
    Morgantown,WV
    Bounty Hunter Landstar
    4,618
    1001 times

    Re: I'm irate

    I share your fury . I once paid $5,600 to an International garage in Houston , TX for a clutch replacement in my KW when the only part that had failed was the throwout bearing . A week of downtime to boot .
    Wolfpack forever

  8. #8
    us
    Apr 2007
    CA-AZ-NV-NM
    Garrett GTI 2500
    549
    29 times

    Re: I'm irate

    Quote Originally Posted by Tank69
    I called the place today an told them about everything an got the hmmmmmmmmmm oh my that shouldn't have happend ,sorry if you was here I would have the guys look at it but cant do anything since your there.
    Hopefully, you didn't pay your bill with cash. If you feel the work was not done properly, you can always have your bank reverse the charges on your debit/credit card.

  9. #9
    us
    Sea'mus King of the Leprechauns

    Jan 2009
    Found under a rock, in Washington State.
    Garrett Scorpion, Garrett pro pointer
    1,160
    7 times

    Re: I'm irate

    Never tell a mechanic that your vehicle is going out of state. Let them think you just moved next door to them and your looking for a good mechanic. Then you would be treated right to get you to come back to them. Then you leave town.

    Reminds me of the guy that says," Can I barrow twenty till I get back from Mexico"
    "I'm sorry, I don't get paid myself till you come back"

    Sea'mus King of the Leprechauns

  10. #10
    us
    May 2009
    Yuma Az
    Tesoro Eldorado , Fisher Gold Bug 2 , Whites MXT , Keen Dry Washer
    4,076
    55 times
    All Types Of Treasure Hunting
    Banner Finds (1)
    Honorable Mentions (1)

    Re: I'm irate

    thanks everyone ....I'm calmed down a lil but not much, sad part is I have dealt with this shop for years an they have allways been great to deal with .....guess the cash was more important to them this time .
    Building my wealth one pull tab at a time Tank69

  11. #11
    us
    Jan 2008
    Black Hills of South Dakota
    Tesoro Lobo & Garrett Stinger
    4,349
    390 times
    All Types Of Treasure Hunting

    Re: I'm irate

    Boy, I sure do empathize with you - and I'm sure there are a lot of other people who do, too.

    In 1990, we made a long trip to Alaska. (we left in May, came back the first part of September). Just to make sure, we brought the truck into the garage (a regular tranny shop) because the tranny was slipping - just a tad, from time to time. The guy says, hey, with a trip like that, and from what I see of the tranny (the tranny is now in 400 pieces), we better rebuild this. So, we did.

    He calls and says its ready, with a written warranty, and we head for home to pack the truck up. First gear (automatic) goes into 2nd and then third before we barely start out, so its dogging. So, we speed up to highway speed, where is 4th? Oh, now 4th gear won't go in until about 80 miles per hour, and then it goes in overdrive, not 4th. Turn around, bring it back. He takes it for a test drive. Ok, he know what the problem is, he'll have it back to us by tomorrow after noon. We go to pick it up. We now have a 4th gear - but no third, and we never did find 5th (overdrive).

    We bring it back a third time. I'm a big believer in "three times, you're out", no matter what it is. He says to give him a day, so his other mechanic can look at it (by now, we should be leaving for Alaska - we were making a stop in Colorado to see Army son, so he had taken a few days off to coincide with our coming out). 3 days later, I call him - it'll be ready in about an hour. We go pick it up. Now we have fourth gear at 80, and overdrive about 90 and first is running about 5000 rpms before it shifts into second - it stays there for a second and goes into 3rd.

    We come right back, and I say - would YOU drive over 11,000 miles like this? And I make him drive it with me in the car. He gets all 5 gears, and we are going over 95 miles an hour. So, what's the problem? I'm seeing red by then. I said, I'm taking it home. When I get home, I cancel his check. I told him I'm going to a real tranny mechanic, and, if there is any money left over, it will go to him, and if not - too bad.

    Go to a new mechanic (actually, a guy we have used several times). He doesn't really have the time, but he makes an exception. Here is a surprise - he calls me and says that this tranny is a little different from most Ford trannys. When you rebuild it, you have to drill out some special porting, and it will take him about 2 hours. He could drop the tranny and see if there is anything else, but that will take a whole lot longer.

    We decide to let him do the porting, and then decide if we should drop the tranny. He ported it out, and low and behold, we had all 5 gears, hung just a tad long in first, but all the rest are perfect.
    So, we pay him, and sent the balance to the first guy along with the bill I paid to the second guy. He agreed to that.

    We went to Alaska, spent the entire summer, and then drove back. In Billings Montana, the tranny stops dead in its tracks, and the starter almost falls off.

    Got to buy a new tranny in Billings - what had happened? The first guy who had rebuilt it never lined up the pins before he screwed the boldts in - he pulled the tranny in with the bolts instead of doing it right - when he did that, he broke off one of the bolt holes, and the rest were holding all the weight, and finally snapped off, and broke a huge piece of housing, which took part of the starter with it, because apparently the starter was not bolted back on tight. Luckily, it was still good, just needed to add a bolt to it and actually screw it in at the right torque. That took almost a week because we had a half year model - so they had to order one.

    So, about 5 grand later, we had a new tranny, a summer in Alaska and a week in sunny Billings Montana. (we rented a car).

    The b*tch? The guy was my sister-in-laws brother. Trust family. NOT!

    So, if you are ever stuck in NE Pa, in Susquehanna or Wyoming County, and have a tranny problem, DON'T go to a station that is named C & E transmissions.
    (they have 3 or 4 shops now)

    I'll bet everyone knows a mechanic somewhere that isn't worth your time. Worse yet, the more difficult they make cars, the harder it is to work on them yourself - or even have the tools to trouble shoot the problem.

    I would go back to that shop and show him how much his 'high quality work' cost you.

    B
    "Irony is the rule"

  12. #12
    us
    Relic hunter

    Mar 2008
    Kentucky
    Whites
    1,722
    424 times
    Relic Hunting

    Re: I'm irate

    It is ashame how the word "Quality" is so left out these days and the word "Quanity" takes it's place. If people would appreiciate there talents more and show there workmanship in a proper manner. Our Lives would be alot better in so many different ways.


    Nova Treasure

  13. #13
    us
    Just another Guy In Back

    Feb 2007
    The Mangrove Coast
    CTX 3030 / GTI 2500 / Infinium LS / Tesoro Sand Shark / 1 Garrett Pro-pointer / 1 Carrot / Vibra Probe 580 (out on loan) / Lesche M85 / Mark1 MOD1 EyeBall
    7,126
    8363 times
    Fire Nugget Club Member, Deliverer of World Peace
    Honorable Mentions (1)

    Re: I'm irate

    I took my old '90 Ford F-150 into Firestone to get a quick brake job a year or so ago.

    The guy hands me a sheet indicating I need new calipers, pads, rotors, drums, a couple of brake lines, master cylinder... basically an entire new brake system.

    I say, okay, can you start now?

    He said, sure, and had a big grin on his face. I guess I was about to make his quota for the quarter.

    Then I hand him the 'brakes for life' Firestone warranty I got back in '94. Good for the life of the truck as long as I owned it.

    Well, I still owned it.

    He started shaking. It was funny as hell. He had to call corporate HQ, fax lots of stuff back and forth, try to get out of the master cylinder, blah blah.

    I demanded all the removed parts be returned to me. (consumer law where I live)

    It was great.

    The regular guy finally won!

    Oh yeah, then I gave the truck to my daughter and son-in-law. Brakes worked really great again.


    Get up late... Start slow... Taper off...

    I am a second level vegetarian. Cow's eat grass. I eat cows.

  14. #14
    us
    Dec 2007
    Wisconsin
    1,358
    48 times

    Re: I'm irate

    Quote Originally Posted by GIB
    I took my old '90 Ford F-150 into Firestone to get a quick brake job a year or so ago.

    The guy hands me a sheet indicating I need new calipers, pads, rotors, drums, a couple of brake lines, master cylinder... basically an entire new brake system.

    I say, okay, can you start now?

    He said, sure, and had a big grin on his face. I guess I was about to make his quota for the quarter.

    Then I hand him the 'brakes for life' Firestone warranty I got back in '94. Good for the life of the truck as long as I owned it.

    Well, I still owned it.

    He started shaking. It was funny as hell. He had to call corporate HQ, fax lots of stuff back and forth, try to get out of the master cylinder, blah blah.

    I demanded all the removed parts be returned to me. (consumer law where I live)

    It was great.

    The regular guy finally won!

    Oh yeah, then I gave the truck to my daughter and son-in-law. Brakes worked really great again.


    GIB! Well done, especially with Firestone! (Almost every Firestone estimate claims the need for calipers)

    Just went through this exact same scene on behalf of a neighbor of mine, they are elderly and without some additional assistance, would have been raked a second time in five years. Well done!
    "Carelessness, overconfidence and arrogance are our greatest enemies."

  15. #15
    us
    Jun 2006
    Out in the hills near wherendaheckarwe
    WHITES, MINELAB, Garrett
    4,197
    2796 times
    All Types Of Treasure Hunting

    Re: I'm irate

    Hey Tank!

    That's exactly why I do ALL my maintenance & repairs on my vehicles! At least I know it's done right and I'm not buying parts that aren't needed etc.

    Have you talked to the BBB in Washington? Have you talked to or visited the state consumer people? When I get shabby treatment from a service provider, I give em a chance to make things right to my satisfaction. If they don't, it's on to the BBB, every consumer website I can find. Then to every phonebook site that let's you provide input. At least if you can't get some of your money back, you've got the satisfaction of knowing you've warned others hopefully saving them the same grief you went through, and knowing that you've probably cost the guy some money/ business.

    I guess most places these days don't bother to see tha fact that a large amount of their business is word of mouth. Sad to see that these days, the only way you can get things done is to get irate.
    I know it's here, just need a bigger coil!

    I think I know what my last words will be....
    "Hold my beer and watch this!"

 

 
Page 1 of 2 12 LastLast

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Powered by vBadvanced CMPS v4.3.0