mikeofaustin
Bronze Member
So my client says "I don't thing your commited"....
I got a call from a client about 2 weeks ago and I told him straight up that we were very busy, and it doesn't look like we'd be able to start on his project for at least 2 weeks. A week goes by and he calls me again expressing his interest in the start date... I told him "1 week and it looks like were good to go". a weeks goes by and I send him a brief email saying, "were still real busy, but it looks like we'll either start it on this Friday as estimated, or on Monday". he sends an email back saying, "I'm starting to wonder if your even committed to this project".
Geez.... i was almost ready to tell him to go fishing...
BUT, the best thing you can do in these circumstances is send a message back saying, "I appreciate your enthusiasm. I still looks like we're still on target to get started on your project on date I told you that we would probably start it. The estimates that I gave you 2 weeks ago is still on target".
Geez!
edit: i forgot to mention that he called about 3 times a week to get that same information.
I got a call from a client about 2 weeks ago and I told him straight up that we were very busy, and it doesn't look like we'd be able to start on his project for at least 2 weeks. A week goes by and he calls me again expressing his interest in the start date... I told him "1 week and it looks like were good to go". a weeks goes by and I send him a brief email saying, "were still real busy, but it looks like we'll either start it on this Friday as estimated, or on Monday". he sends an email back saying, "I'm starting to wonder if your even committed to this project".
Geez.... i was almost ready to tell him to go fishing...
BUT, the best thing you can do in these circumstances is send a message back saying, "I appreciate your enthusiasm. I still looks like we're still on target to get started on your project on date I told you that we would probably start it. The estimates that I gave you 2 weeks ago is still on target".
Geez!
edit: i forgot to mention that he called about 3 times a week to get that same information.