can someone please help me

[mtntrekr2]

I have an older version of paint shop pro photo xi. I had it installed on this comp. but when the system crashed I had to format the hd. Now I am reinstalling all of my programs.
Here is my problem. The install is asking for the serial #. Does someone know where I can find it? I no longer have the box. I have the manual but there is no # anywhere in it.
Thank you
Joe

 

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[spartacus53]

Did you register the software when you bought it? If so, you can either send them an e-mail, or give them a call. Maybe just call them and explain what happened, they may work with you.

 

[mtntrekr2]

I have the cd but I cannot run the program from cd.
I tried to call the support # on their web site, It is answered by pep boys auto.
I was wondering if someone might be able to tell me which file on the cd would have the serial #. I can open the files just cannot run the darn thing without the #. It has to be on the cd somewhere for the install to compare it in order to complete the sequence.
TY
Joe

 

[River Rat]

Do you still have the CD holder? I'm looking on the back of my holder (Paint Shop Xtras 1 &2) I see a bar code and under that is #'s not sure if that is serial #'s or not. If you have the holder, it may help.

I'm sure someone will be along to help ya!

RR

 

[mtntrekr2]

CD came in a plain white envelope. All I can imagine is the serial # must have been on the box somewhere and unfortunately I tossed the box long ago never thinking to save #'s.

TY
Joe

 

[Treasure_Hunter]

I know this want help this time, but I store cd keys on Yahoo, that way you can never lose them.......Store info in the note pad, or a email with no address......I ahve been doing this for over 10 years......Yahoo is the best thing going on the internet.....I have notes that are over 10 years old on yahoo....