Not in front of the telly: Warning over listening TV

[DeepseekerADS]

BBC News - Not in front of the telly: Warning over 'listening' TV

9 February 2015 Last updated at 06:20 ET

Samsung is warning customers to avoid discussing personal information in front of their smart television set.

The warning applies to TV viewers who control their Samsung Smart TV using its voice activation feature.

Such TV sets 'listen' to every conversation held in front of them and may share any details they hear with Samsung or third parties, it said.

Privacy campaigners said the technology smacked of the telescreens, in George Orwell's 1984, which spied on citizens.
Data sharing

The warning came to light via a story in online news magazine the Daily Beast which published an excerpt of a section of Samsung's privacy policy for its net-connected Smart TV sets.

The policy explains that the TV set will be listening to people in the same room to try to spot when commands are issued. It goes on to warn: "If your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party."

Corynne McSherry, an intellectual property lawyer for the Electronic Frontier Foundation (EFF) which campaigns on digital rights issues, told the Daily Beast that the third party was probably the company providing speech-to-text conversion for Samsung.

Personal or sensitive information could be captured by the TV, Samsung said

She added: "If I were the customer, I might like to know who that third party was, and I'd definitely like to know whether my words were being transmitted in a secure form."

Soon after, an activist for the EFF circulated the policy statement on Twitter comparing it to George Orwell's description of the telescreens in his novel 1984 that listen to what people say in their homes.

In response to the widespread sharing of its policy statement, Samsung has issued a statement to clarify how voice activation works.

It said the privacy policy was an attempt to be transparent with owners in order to help them make informed choices about whether to use some features on its Smart TV sets, adding that it took consumer privacy "very seriously".

Samsung said: "If a consumer consents and uses the voice recognition feature, voice data is provided to a third party during a requested voice command search. At that time, the voice data is sent to a server, which searches for the requested content then returns the desired content to the TV."

It added that it did not retain voice data or sell the audio being captured. Smart-TV owners would always know if voice activation was turned on because a microphone icon would be visible on the screen, it said.

The third-party handling the translation from speech to text has not been named.

Samsung is not the first maker of a smart, net-connected TV to run into problems with the data the set collects. In late 2013, a UK IT consultant found his LG TV was gathering information about his viewing habits.

Publicity about the issue led LG to create a software update which ensured data collection was turned off for those who did not want to share information.

[relicmeister]

pretty scary! altho I don't think I'll be getting a smart tv anytime soon, if ever.

[Treasure_Hunter]

I have two Samsung 65" smart TVs, you just don't activate that feature is all. I didn't activate mine.

[DeepseekerADS]

I have two Samsung 65" smart TVs, you just don't activate that feature is all. I didn't activate mine.

Hey TH, I have a 55" Samsung smart TV. Right now I'm only hooked up to Dish Network, and have not connected it to the internet - but that's coming.

Thus I haven't really explored the settings. Do these particular TV's default to the feature set to off? That's what you said, but paranoid me......

Obviously I'll need to look deeper prior to the internet hook-up. All I have to do is run the Cat5 cable, but haven't gotten around to it. I seldom watch TV anyway, but Mom does - I doubt she'll go into Netflix or similar sites ever when I do hook it up.

[Treasure_Hunter]

Sorry I wasn't clear, Default is on, you go into menu then to system then to voice interaction then to TV voice, there you turn it on and off...

[ConceptualizedNetherlandr]

How can you be sure that just because you don't choose to use the feature it doesn't still listen?

[Treasure_Hunter]

How can you sure that just because you don't chose to use the feature it doesn't still listen?

I go to user menu and turn off the option, when I talk to it nothing now happens, beyond that I don't really care.

People can hack your pc and turn on your video cam, they can do the same with smart phones, I'm more concerned about certain un-named agencies monitoring our phones, website visits and emails than I am my TV listening to me talk to my wife on a Friday night.....

[jeff-gordon]

I yell at my tv all the time during football games, never seems to help

[against the wind]

when I talk to it nothing now happens, beyond that I don't really care.

.....

I supervised some guys who were just like that. lol.

[G.A.P.metal]

I like my stupid TV ...we get along good !
Gary

[Red James Cash]

I hate to tell everybody but this has been going on for a few years now.If your TV isnt listening in something else is. https://www.wired.com/2012/03/petraeus-tv-remote/

[jeff-gordon]

welcome new member jamesredcash, the name makes me miss our old friend redjamescash

[Red James Cash]

welcome new member jamesredcash, the name makes me miss our old friend redjamescash

I'm Reds twin brother JamesHow goes it jeff,long time no see.

[jeff-gordon]

missed you pal, what you been up to? I just got a little older is all

[Red James Cash]

Same ole crap different day,bigger pile smaller shovel.I missed everybody in hereI think we're all a little older.