Garrett customer service is great!!

Rothman

Full Member
Jun 30, 2015
105
227
SW Pennsylvania
Detector(s) used
Xp Deus, Garrett Infinium LS, Bounty Hunter LRP
Primary Interest:
All Treasure Hunting
Over the last few years, I have dealt with Garrett a few times getting replacement parts etc.. I just received my Infinium LS back from the repair shop and she looks brand new! I broke one of the knobs off last time I was at the beach (something smashed into it in my truck). So I sent it in for repair and a full servicing/tune-up.

The customer service reps were incredibly helpful and polite every time I've dealt with them. The turn around time was shorter than expected and they did a bang up job fixing and cleaning the old girl up.

Garrett gets two thumbs up from this guy! :icon_thumright::icon_thumright:

I just wish more companies had customer service like that.
 

sonofadigger

Bronze Member
Apr 22, 2012
2,201
783
SOMEWHERE
🏆 Honorable Mentions:
1
Detector(s) used
MINELAB E-TRAC MINELAB SAFARI TEKNETICS OMEGA 8000 GARRETT AT PRO GARRETT PRO POINTER VIBRA PROBE 580
Primary Interest:
All Treasure Hunting
I have dealt with Garrett on a few occasions and it has been a wonderful experience every time. Even when I bought something and it was out of warranty they helped me out

Sent from my SM-G950U using Tapatalk
 

detectorben

Sr. Member
Feb 19, 2017
345
1,518
Nebraska
🥇 Banner finds
1
🏆 Honorable Mentions:
1
Detector(s) used
Equinox 800
Primary Interest:
All Treasure Hunting
Yep I also had a great experience. Had some issues with my first ATP. They shipped a new one right away and sent a return label for the bad one. A+ quality company in my opinion.

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