VERY HAPPY with this ebayer... aardvarkmetaldetectors!!! (Kelly Co)

[FandHPhoto]

I ordered a Bouthy Hunter VLF it worked for about 4 days then died on me...
I called the co NO hassle with trying to make up excuses or 1000 questions on whats defective on the MD
Issued a return and I was able to Upgrade to the Garrett 250 (paying the difference of coarse) but VERY VERY happy with this CO so far...


The are paying for the pickup on the dead MD and an HUMAN answers the Phone!


Very happy with them!!

 

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[warsawdaddy]

Re: VERY HAPPY with this ebayer... aardvarkmetaldetectors!!!

Aardvark is Kellyco!

 

[FandHPhoto]

Re: VERY HAPPY with this ebayer... aardvarkmetaldetectors!!!

Yes Sorry... they did Say Kelly CO when I called them on the 800#...


very happy with the co..

 

[diggummup]

Glad to hear it all worked out for you.I remember your post in the BH section.

 

[FandHPhoto]

Just an update in case you guys deal with this co in the future..

I talked to them again today (have not had my MD picked up by UPS yet) So I called in a dealt with them just wickedly suprised about the customer serivce with this co! I ened up paying the full balance for my MD I have enough faith in this co refunding my payment once they get the MD back and I am going BONKERS not having a MD to toy with... so god willing I will have my MD by saturday....

 

[stefen]

Wow!

Consider yourself very lucky that you actually talked with a human.

A rarety.

 

[Sandman]

Of course they will say anything on the phone...... Any other dealer would have given you a lot off on the new detector because of the trouble it gave you. When UPS gets the notice to pick up, they do it the next day.......no exceptions. They have your money for the first detector, and now they have your money for the second one too. Consider yourself luck if this detector isn't a return to them too.

 

[ClonedSIM]

I actually had the exact same experience with Kellyco a couple of years back. I bought a Garrett 1300? and when it came in, the thing wouldn't pick up a silver quarter at 3 inches! I played with it for a couple of days then decided it had to be defective. I called Kellyco and talked to a rep, and then arranged to have the Garrett shipped back and to have an XLT shipped to me. I put the full balance on the XLT on my credit card, and by the time I had the XLT in hand they had already refunded my card with the cost of the Garrett. Top notch!

 

[Pulltab Parson]

Thats great to hear! Some of the stories I have heard about kellyco, I would be weiry.

I'm glad that everything has worked out for you and my hope is that they continue to give good customer service, because thats ultimately what it boils down to in selling detectors.

again great to hear!!

 

[FandHPhoto]

well tomorrow is the day it comes in... cant wait... should have the MD by the time I get off work.. I will have a few hours to hunt in the front yard before it gets too late..

 

[FandHPhoto]

OHHHH man I sooooooooo wanted to call in sick to work today and wait for the UPS guy...


got about 9 hours till I am home..

 

[W6PEA]

Re: VERY HAPPY with this ebayer... aardvarkmetaldetectors!!!

Aardvark is Kellyco!

Boy am I glad I didn't buy one there.