relicmeister
Bronze Member
- Jul 26, 2012
- 2,207
- 2,127
- Detector(s) used
- XP Orx Deus II, 9” coil
- Primary Interest:
- Relic Hunting
I can't say enough about Teknetics Customer Service. Tuesday I received a call from them that
they wanted to confirm the ship return address because my Omega 8000 was fixed and ready to send back. I only expected them to give me a repair estimate as I bought the detector 14 months ago
from an ebay seller and not a dealer. They didn't have to honor the warrantee but did anyway!
Furthermore, the detector was just going berserk and was unusable so I didn't think it was a simple repair. They said they replaced a few things, including one of the coils. Well, I won't have it till the
middle or end of next week, but wanted to praise them for their awesome service.
Thank You Felix and Teknetics Customer Service!
they wanted to confirm the ship return address because my Omega 8000 was fixed and ready to send back. I only expected them to give me a repair estimate as I bought the detector 14 months ago
from an ebay seller and not a dealer. They didn't have to honor the warrantee but did anyway!
Furthermore, the detector was just going berserk and was unusable so I didn't think it was a simple repair. They said they replaced a few things, including one of the coils. Well, I won't have it till the
middle or end of next week, but wanted to praise them for their awesome service.
Thank You Felix and Teknetics Customer Service!