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Thread: RNB Innovations

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  1. #1

    Mar 2008
    CT
    Minelab Safari Minelab Excalibur 2 White's classic 3sl Garrett pro pointer AT
    533
    843 times
    All Types Of Treasure Hunting
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    RNB Innovations

    Hi all, just wondering if anyone has had any recent correspondence to or from RNB Innovations. I sent my EX3000 charger back due to it being faulty {still under warranty}. My charger delivered to them NOV 9th. I've yet to receive the replacement in the mail. Have emailed them 4 times and called twice. No replies whatsoever. Since they are in California {Twentynine Palms} I'm wondering if they were affected by the wildfires?
    A2coins likes this.

  2. #2

    Mar 2008
    CT
    Minelab Safari Minelab Excalibur 2 White's classic 3sl Garrett pro pointer AT
    533
    843 times
    All Types Of Treasure Hunting
    Banner Finds (2)
    No idea whats going on with this company, can't say I've ever had any business not answer customer inquiries { especially 5 }. Kind of renders the excal useless. What a shame, spent a lot on the ex3000 battery and charger under a year ago {both still under warranty} and they are useless now unless there's some other charger out there that fits it.
    A2coins likes this.

  3. #3
    Charter Member
    us
    Mar 2013
    SW, VA - Bull Mountain
    CTX, Excal II, Fisher 1260X, Tesoro Royal Sabre, Tejon, Garrett ADSIII, Carrot, Stealth 920iX, Keene A52
    12,184
    15404 times
    Digging in the dirt & scooping in the water!
    I jumped on the RNB train for the same reason. Paid for both a separate housing and the RNB.

    GREAT battery, used it all this past year's water time. I pray they are okay and will return to continue as one of my favorite vendors.
    A2coins likes this.
    Republic of Vietnam 10/69 - 3/71, Cambodia April 27, 1970 on a mountain top with HUGE scorpions

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  4. #4
    Charter Member
    us
    Oct 2014
    Massachusetts
    Garrett: AT Pro, AT Gold & Infinium; Minelab: Explorer SE, II, Quattro & X-terra 705; Tesoro: Tejon & Outlaw; White's: V3i & DFX
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    I hope things are well with RnB Innovations!

    IMO: The company makes some great products for Minelab, Whites and Garrett machines. I own/use the batteries and have had no issues for many years.

    I hope and pray all is well with them and your receive the service you need.
    A2coins and DeepseekerADS like this.

  5. #5

    Mar 2008
    CT
    Minelab Safari Minelab Excalibur 2 White's classic 3sl Garrett pro pointer AT
    533
    843 times
    All Types Of Treasure Hunting
    Banner Finds (2)
    After almost a month I received the charger today. No communication, and marked "defective" on the box so I had no idea if it was good or not. Plugged it in and seems to be working. Totally surprised by the lack of communication though.
    A2coins and DeepseekerADS like this.

  6. #6
    Charter Member
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    Tommy

    Dec 2015
    Ann Arbor
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    Thats a head scratcher glad you got it back though
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