Medina Joe
Full Member
I' am a little mad(Pissed). I ordered my sniper Bazooka Gold Trap Sluice Box on 2/12/15. Bazooka Gold Company has withdrawn my money from my bank account. I have send them an email, I have called them to find out where my product is (Nothing). You would think if they were out of stock or shipping orders late, I would get an email or something. I'am ready to make a complaint to BBB. Hell I can't even get a replay to get a refund.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
Our sluices sell faster than we can make them. We strive to have them ready to ship out within 5 business days of the order date, and this doesn't include the time in transit. In many cases your sluice will ship out faster than this, it depends on the varying daily demand for our different models. We apologize for any inconvenience.
Our new system calculates freight to any address in the world. Some countries have restrictions on the size of the package, and those items will not have a real-time shipping quote. Our largest sluices have difficulty shipping into some countries at this time (Australia, Ireland, New Zealand, South Africa), but we have ways to work around it.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
Our sluices sell faster than we can make them. We strive to have them ready to ship out within 5 business days of the order date, and this doesn't include the time in transit. In many cases your sluice will ship out faster than this, it depends on the varying daily demand for our different models. We apologize for any inconvenience.
Our new system calculates freight to any address in the world. Some countries have restrictions on the size of the package, and those items will not have a real-time shipping quote. Our largest sluices have difficulty shipping into some countries at this time (Australia, Ireland, New Zealand, South Africa), but we have ways to work around it.
Upvote
0
