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Thread: I am spending 1000 dollars tomorrow on a gold detector! please help! tesoro,or whites

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  1. #31

    Nov 2007
    ,M.X.T.& Tesoro Tejon
    9,708
    2650 times
    All Types Of Treasure Hunting
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    Quote Originally Posted by woof! View Post
    More Kuger spam.
    Great company!!!Keep talkin!!!You are makin my case
    My friend is sleeping right now(works night shift)
    I expect an apology as well WOOF,you have made a real azz of you and your two bit company
    M.X.T , Tesoro Tejon



    "A pen in the hand of this president is far more dangerous than a gun in the hands of 200 million law-abiding citizens."

  2. #32
    LRL fraud debunked

    Dec 2010
    ciudadano del universo, residente de El Paso TX
    BS detector
    1,076
    235 times
    Underground detection
    spam.

  3. #33
    Charter Member
    us
    I can dig it! "WP"

    Mar 2007
    Bounty Hunter's, Whites TM 808, Whites GMT, Suction Dredges, Hand Dredges, Trommels, Gold Vacs, High Bankers, Fluid bed Gold Traps, Gold Pans, Sluices, Dry Washers, Miller Tables, Rp4 Wave table, etc.
    4,652
    1876 times
    All Types Of Treasure Hunting
    Quote Originally Posted by nuggetshooter323 View Post
    JRIVER20, nuggethunting is the most difficult form of metal detecting. Here are the three things you must do to be a successful nugget hunter:

    1) Get a metal detector that is primarily for gold.


    2) Learn it like the back of your hand (Buy a card or a poker chip with a small nugget glued to it so you can practice with a real gold nugget.)


    3) Read at least one book on the subject, the more the better.


    4) Go where gold nuggets can be found and put in your hours, days, weeks, years.


    At this point, your hooked. Sorry, no 12 step program for nugget hunting. You'll probley sell your boat, all your ice fishing stuff, maybe a few guns from your collection to buy more detectors and equipment.

    Let me add one more important step..........

    5) Use Headphones!!!

    More deep nuggets are found by learning to recognize the slightest tone change. (especially with the GMT)
    That tone change is much easier to recognize with a good set of headphones.

    GG~
    Last edited by Goodyguy; Aug 10, 2012 at 05:29 PM.
    ~Diggin The Adventure~
    Visit My Personal Forum Pages

  4. #34
    us
    Mar 2009
    MXT/Gold Bug Pro
    313
    187 times
    All Types Of Treasure Hunting
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    Quote Originally Posted by woof! View Post
    spam.
    Wow, when Kuger contacted me about this thread and I looked at it and the other thread, I didn't want to get involved. First and foremost, if anyone knows me they know that I am an honest and conservative person and not a pot stirrer. With that said, it bothers me that a representative for a company would be so bold to communicate this way on a public forum.

    First, I would like to say that though my friend Kuger may seem a little aggressive in his statements he really does have a great heart and does look out for "the other guy". He really sticks up for his friends and in this case our mutual friend got burned and it just rubbed him the wrong way.

    First, a brief history of me and my knowledge of detectors to add credence to the "facts" printed below. I have been swinging a detector for 37 yrs. now and have been using a White's brand machine predominantly since 1985. I am pretty much a relic hunter but do nuggetshoot whenever I decide to switch it up. I live in the "West" and have numerous friends who relic hunt on the East coast who had great results with the GB Pro. With that said I decided it was time to branch out and try another brand even though my MXT was and is still performing fantastic. I bought a GB DP from a relic hunting dealer friend back East and immediately fell in love with it for it's simplicity to use and the way it grabbed positive signals out of iron infested areas. I then branched out and took it on a solo nugget hunt to an area I had only been to once back in the early 90's and had a great day finding 8 small nuggets in some very highly mineralized alkali ground.

    You guys wanted facts, so here are the facts that Kuger might not know all about.

    Kuger and I have a mutual friend who was impressed with what I shared with you above and other things that he read. He was so impressed that he called up Kellyco and ordered up the works, a Gold Bug Pro, 5" coil, pinpointer, carrying bag, digger, headphones, etc. Upon receiving his detector he proceeded to put it together and take it out for it's maiden voyage. He says he followed the instructions about ground balancing and noticed that after following the procedure that it still chattered. He thought nothing of it thinking maybe this was the way it was suppose to sound. After a few short outings trying to fight the noise and distinguish between good and bad signals he finally got frustrated and contacted Kuger. Kuger told him that I would be in the area in the next couple of months, to have me take a look at it. When I met up with these two for a relic hunt I tried balancing his GB Pro with no success. I tried the 5" coil and also my elliptical coil from my GB DP with no success either. We sent the detector off to the factory and had them ship it back to me at my address as our next hunt would be in my area and he would have a fresh machine to use when he got here. The factory sent the machine back stating on the service invoice that they changed out a capacitor, resealed the coil and shielded the coil. The detector was shipped back without the two rubber spacers for the coil and the plastic bolt was broken. Unfortunately the detector still wasn't working and was worse off now than when we sent it off the first time. It still would not balance and when you bumped the coil into anything it sounded off even with the gain turned down. So after another $23 spent on shipping and insurance off it goes again, this time with a letter from the owner of the machine with his not so impressed feelings about their service. He also stated that he did not want this machine back, he wrote down the serial # stating that he expected a new machine or the full price back that he paid Kellyco, sending them his copy of his receipt from them. At this point he is so mad (because of the machine still not performing like it is suppose to and his time and travel to hook up with me) He told me that he was done with them and wanted to turn them in to the Better Business Bureau. Being the compassionate person I am I told him that I would trade him a brand new MXT Pro that I had for his GB Pro and deal with the matter. He was hesitant but after my persuasion he went ahead and took the MXT Pro and feels relieved now and is a very devout White's hunter for sure and swares off Fisher. I however know that there has to be a reason this machine is not up to par because my GB DP has been making some phenomenal finds. In the meantime I get a call from Fisher and we discuss the problem in more depth. I will not get into the debates or conversations I had with them about this machine on this forum. Let me just say that they made me feel like I did not know what I was talking about and didn't know how to balance the machine. I assured them that I did and explained to them how I had been using my GB DP on a very consistent basis and no troubles whatsoever. The machine was sent back a second time this time however they replaced the elliptical loop stating that the other one was bad. Of course the added jab was the statement that they made note of the serial # of the loop just as my friend did with the serial # of the detector. Upon receiving the detector the second time back I immediately opened up the box and checked it out now that this was my machine. Well, wouldn't you know it, it still does not balance. I try the 5", I try my elliptical with the same results. I immediately call the factory explaining my concerns, especially this being the third time with no improvements. This time, I am however, turned over to a tech. and he has me try a number of things over the phone with still no positive results. He tells me that I need to send it back so he can look at it. This time I am sent a shipping label to send it back on their dime so I was happy about that after shelling out $46 the other two times. I did request a couple of rubber spacers, another plastic nut, and a lower rod for a spare, telling them to send me a bill when they shipped the detector back to me. The good news is after the 3rd time sending this back to the factory over a 6 month period I finally have a machine that is working perfectly now for a little over a month now. The fix...a bad circuit board! I didn't see a serial # written down beside that though? The bad news is, the factory only sent 1 spacer, no plastic nut or lower rod.

    I just want to say that our mutual friend will never purchase another Fisher product and he has been very boisterous in that fact to many many people in the relic hunting world. I however, though disappointed with the service and the way I was made to feel about not knowing what I was talking about or able to use a metal detector I took pretty personal. I know in the real world though, I will just suck it up and go on with life, as I know there will be a day that I will have to have one of these two machines that I now own, serviced again from Fisher.

    The kicker here though is that I still acted positive with the factory even offering up some pics. and stories of the 1847 $2 1/2 gold coin, Confederate Officer button, Spanish coins, gold nuggets, etc. to promote the GB Pro. Why you ask, because I still believe in the machine even if some don't believe in me! I guess they weren't interested even after telling them of the problem with the GB Pro, yet while using the GB DP making some exceptional finds!

    IM

    P.S. the referenced account above is F9360
    Last edited by Ironman!; Aug 10, 2012 at 05:24 PM.
    kuger likes this.
    HRD (Happy Relic Diggin)

  5. #35

    Nov 2007
    ,M.X.T.& Tesoro Tejon
    9,708
    2650 times
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    Thank you Ironman....sure that was what ya wanted to do,before you left for work?
    As I see how Woof treated me on this thread,I wont expect an apology,but glad all is out here for him to see(if he even reads it)Maybe I will put Joe in contact with him?
    M.X.T , Tesoro Tejon



    "A pen in the hand of this president is far more dangerous than a gun in the hands of 200 million law-abiding citizens."

  6. #36
    LRL fraud debunked

    Dec 2010
    ciudadano del universo, residente de El Paso TX
    BS detector
    1,076
    235 times
    Underground detection
    Thanks, Ironman. (Finally, some some real information!)

    I'll print your post out and deliver it to customer service dept. On the whole we have a good reputation for customer service, but from the specifics in your account it sounds like some things went wrong that deserve some corrective action. With the account number they'll be able to go back to the records and use the information there to gain a more complete picture of what went wrong and hopefully avoid similar mistakes in the future.

    I also happen to own a GB Pro, which I purchased with my own money. And it worked just fine. Then about 3 weeks ago I was getting ready to go gold prospecting and discovered that it was very chatty and wouldn't ground balance, ferrite was coming in at about 30 on the ground balance scale, and there was a definite mechanical intermittent in the electronics enclosure. Swapping the searchcoil didn't change the situation. (Sound familiar?) So I went through customer service on it, RA and the whole bit, just like an outside customer would have, except in my case the transportation was hand carry. A week later I got it back with the report that it had been bench tested and also taken outdoors and swing tested, searchcoil checked, no problem found and therefore nothing fixed. I was a bit skeptical, took it back and tested it, it was working fine. I tried to re-activate the intermittent. No such luck, the machine works. For now anyhow. Most likely the problem won't come back, but if it does, I'll go through the whole thing again.

    It's possible that part of what went wrong in your situation was an intermittent that couldn't be reproduced. There's no hard and fast rule regarding "no problem found" customer returns, but generally speaking if a machine comes back a second time with a customer complaint that sounds like there really was a problem but the problem can't be reproduced and doesn't have a recognizable cause, if the complaint is one that could theoretically be on the PC board they'll replace the PC board and hope that stops the problem from recurring.

    --Dave J.
    Last edited by woof!; Aug 10, 2012 at 07:17 PM.

  7. #37

    Nov 2007
    ,M.X.T.& Tesoro Tejon
    9,708
    2650 times
    All Types Of Treasure Hunting
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    Huh?Couldnt you have handled that a little better initially Dave,instead of making me out to be the bad guy?I will remember that,and thanks for the apology......as I thought!Also.......Ironman left out how rude he and Joe were both treated.I am not some Johnny come lately sir.......word will travel
    M.X.T , Tesoro Tejon



    "A pen in the hand of this president is far more dangerous than a gun in the hands of 200 million law-abiding citizens."

  8. #38
    LRL fraud debunked

    Dec 2010
    ciudadano del universo, residente de El Paso TX
    BS detector
    1,076
    235 times
    Underground detection
    Well, Kuger, at least I can thank you for asking Ironman to post.

    --Dave J.

  9. #39

    Nov 2007
    ,M.X.T.& Tesoro Tejon
    9,708
    2650 times
    All Types Of Treasure Hunting
    Banner Finds (1)
    Yea,Dave like your Company your actions speak loud and clear.....real Classy
    M.X.T , Tesoro Tejon



    "A pen in the hand of this president is far more dangerous than a gun in the hands of 200 million law-abiding citizens."

  10. #40
    Charter Member
    us
    Jun 2012
    East Coast
    XP Deus, Garrett ATX
    145
    19 times
    All Types Of Treasure Hunting
    Everyone needs to understand one thing with metal detectors - you don't need to have a broken new detector get repaired like a car - you can get a brand new one or a refund as long as you used a credit card.

    Once the charge appears on your credit card statement you have 60 days FROM THE DATE OF THE STATEMENT to get either a replacement or refund for anything you purchased that does not work properly...no one should settle for repaired new electronic equipment...if you bought a TV from Best Buy and it was broken in the first 60 days - I'm sure all of you would haul that baby right back into Best Buy and get a refund.

    Let the place you bought it from deal with the manufacturer.

  11. #41
    us
    Oct 2011
    564
    250 times
    All Types Of Treasure Hunting
    Has anybody used a Tesoro Lobo Super Traq in tailings piles? How does it do? thanks steve

  12. #42
    Charter Member
    us
    TerrySoloman.com

    May 2010
    Congress, AZ - White Plains, NY
    Tesoro Cult Member - Tejon; Sand Shark; Lobo Super Traq; Vaquero; Cibola; Compadre - Minelab GPX 5000
    6,155
    3374 times
    Metal Detecting
    Quote Originally Posted by Indian Steve View Post
    Has anybody used a Tesoro Lobo Super Traq in tailings piles? How does it do? thanks steve
    It is THE best VLF tailing pile machine on the market today.

  13. #43
    us
    May 2009
    Garden Valley, ca.
    Gold Bug Pro
    1,354
    1724 times
    All Types Of Treasure Hunting
    I have a whites gm/4 and love it due to the fact it finds very small gold, and helps me decide where to snipe and sluice sometimes,it also has helped me score some cool relics since i dig every target .... i had the pleasure of using a gmt for a while and liked it a lot cause it was so easy to use since i was basically using the same platform already, i liked the grab button and smoother threshold with autotrac.....I had been thinking about a Gold bug pro for a while now because it seemed like it would give me enough info during use to help me decide if i was actually gonna dig all the signals or not. One thing that was holding me back was that it looked CHEAP...when i saw it in person. Are they made i the U.S.A. ?..........I like my whites a lot and this thread has kind of made up my mind I guess I will just keep digging all targets. Dave I think that you might want to take some customer service seminars or something I can't see any of the higher ups at Fisher being o.k. with you basically calling even a potential customer dishonest wich is exactly what you have been doing.Kuger didn't do anything to warrant the responses you gave him on this public forum, and you do owe him an apology. You basically called him a liar and he has now proved that he was being honest...he really was passing on second hand information and admitted it.....so how about it an apology? especially about the spam remarks? You work for Fisher and bought a detector through consumer channels really you had a problem with the machine and brought it in for repairs and the problem majically went away really, I find it funny you didn't bring up these covenient coincidences during the initiall exchanges....... could have went something like this" hey kuger I work for fisher as you all know I helped DESIGN this machine and take HUGE PRIDE In what I have done for the company and Industry shoot me a P.M. with as much info as you can when you have it because as you have stated you dont have it right now, and i will personally get to the bottom of this" If you post and read here enough Kuger is prett yeasy to read as blunt as nescessary and very knowlegeable....so what if his percieved tone rubbed you the wrong way your position requires you to suck it up and deal with it while acting like he never came off that way to you....even the lowliest cable T.V. customer service rep knows that. Instead you were implying that he didn't have the info and was just making something up because he was a Fisher hater.....
    Last edited by Goldwasher; Aug 18, 2012 at 07:04 PM.
    kuger likes this.

  14. #44

    Nov 2007
    ,M.X.T.& Tesoro Tejon
    9,708
    2650 times
    All Types Of Treasure Hunting
    Banner Finds (1)
    Thanks Pville,but your wasting your breath,I hope to cross paths with this guy someday and we talk face to face...see what kind of attitude he has then.Also I havent had a chance but I have already printed this thread and will be in touch with the Owner of Fisher.I happen to have a friend that is very close friends with him.Small world it is!!
    M.X.T , Tesoro Tejon



    "A pen in the hand of this president is far more dangerous than a gun in the hands of 200 million law-abiding citizens."

  15. #45
    us
    May 2009
    Garden Valley, ca.
    Gold Bug Pro
    1,354
    1724 times
    All Types Of Treasure Hunting
    Its ok Kuger....sometimes i just have to chime in......I wish more would......I believe these forums are here to keep people honest and am smiling now that I know it will go past this thread.... I really like the write upDdave J. did on VLF nuggetshooting but, because of this thread and our "recreational Mining" Thread interaction I am starting to think he is not fit to represent our mining and detecting communites regardless of technical achievment and doesn"t really have a grasp of the Big Picture.
    Last edited by Goldwasher; Aug 18, 2012 at 10:36 PM.
    kuger likes this.

 

 
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