New AMinelab USA Repair Center

[G.A.P.metal]

I spoke with Keith a couple weeks ago,told me he was up to something big.
I thought he meant a bigger coil on his detector
Gary

[Dan(NM)]

My CTX is at the PA. facility right now, got there Thursday and was on the bench the same day. I got a text message that afternoon about the status of the repair. I'm very pleased so far.

[Rick K]

Any word on non-warranty repairs or repairs for other ML models?

[slider66]

My CTX is at the PA. facility right now, got there Thursday and was on the bench the same day. I got a text message that afternoon about the status of the repair. I'm very pleased so far.

That’s great news. My ctx is due there Monday. I hope to have mine turned around fast.


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[jeff of pa]

I stickied this to the Top ^

[Keppy]

Yes and it will be everyone's fault except Kellyco

I think you are right on there .

[Treasure_Hunter]

I do not think TH wants to talk about it..

I can't for the time being, I am under confidentialty agreement. I have had inside contacts with Minelab and Kellyco for over 10 years, all the way back to when Minelab was in Vegas, over 10 years now. Before I retired at 66 I worked for telcom company and serviced Kellyco's voice and data equipment and Cisco routers for 8 years.

I have met and communicated with last 2 heads of Minelab Americas over last 10 years know many in Chicago and my hunting partner Dave runs the repair center.



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[Jason in Enid]

I can't for the time being, I am under confidentialty agreement.

That would mean you are an employee if you have signed any agreements.

[SeabeeRon]

I can't for the time being, I am under confidentialty agreement. I have had inside contacts with Minelab and Kellyco for over 10 years, all the way back to when Minelab was in Vegas, over 10 years now. Before I retired at 66 I worked for telcom company and serviced Kellyco's voice and data equipment and Cisco routers for 8 years.

I have met and communicated with last 2 heads of Minelab Americas over last 10 years know many in Chicago and my hunting partner Dave runs the repair center.



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Thanks TH!!

[Treasure_Hunter]

That would mean you are an employee if you have signed any agreements.

No it does not, I have given my word not to reveal, never said I signed an agreement.

January 20, 2017 A New Beginning!

[bowwinkles]

Thank you MINELAB, you did listen.

[sgoss66]

I am watching this thread with interest, as well. Just had a problem develop with my Explorer SE Pro today (stuck in "overload" -- both tone, and screen indication). I have called the number Minelab Jamie provided (strangely, I just got a voice saying "leave a voicemail," no confirmation that I had reached Minelab at all, just a voice telling me to leave a voice mail), and sent an email to the address she provided. Waiting on a response from both/either; hopefully Monday (as this is the weekend).

Steve

[Keppy]

I am watching this thread with interest, as well. Just had a problem develop with my Explorer SE Pro today (stuck in "overload" -- both tone, and screen indication). I have called the number Minelab Jamie provided (strangely, I just got a voice saying "leave a voicemail," no confirmation that I had reached Minelab at all, just a voice telling me to leave a voice mail), and sent an email to the address she provided. Waiting on a response from both/either; hopefully Monday (as this is the weekend).

Steve

I will be watching to see what kind of response you get and how fast it takes to get it.

[Keppy]

my hunting partner Dave runs the repair center.

TH then that means your hunting partner Dave has moved from FL. to Pa. or is he trying to run it long distance from Fl. ?

[Treasure_Hunter]

No, it is it's own repair center, Dave would never move to PA, too cold, too much snow.

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