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Thread: Garrett customer service

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  1. #1
    us
    Jul 2008
    SC
    Minelab Sov- AT PRO - AT Max - Equinox 600
    1,042
    688 times
    All Types Of Treasure Hunting

    Garrett customer service

    About 2 weeks ago the arm cuff broke on my AT Pro after over 5 years of use. Contacted Garrett customer service and despite the fact that it has long been out of warranty, they sent me another one for free. Thanks Garrett. Your customer service has always been first class and its nice to know that your company stands behind its products !

  2. #2
    Charter Member
    us
    DEPLORABLE

    Jul 2015
    Port Allegheny, Pennsylvania
    E-trac, Excalibur, XP Deus, & CTX 3030.
    19,135
    18406 times
    All Types Of Treasure Hunting
    Honorable Mentions (1)
    I was a loyal Garrett customer for over 20 years. Their after sales team was always great. If only Minelab would follow their example.
    SOMETIMES I WISH I DIDN'T KNOW NOW ,,, WHAT I DIDN'T KNOW THEN,, Bob Seger

  3. #3
    us
    Detectorist

    Apr 2018
    Iberville Parish, Louisiana
    Garrett ACE 250 / Garrett AT Max / Garrett Pro Pointer / Garrett Pro Pointer AT
    408
    655 times
    All Types Of Treasure Hunting
    I can certainly vouch for them being Top Notch!!

  4. #4
    us
    Sep 2012
    D'Iberville MS
    E-Trac Equinox 800 Equinox 600
    1,163
    778 times
    Metal Detecting
    Honorable Mentions (1)
    I can attest to Garrett, Whites and Minelab customer service. Metal Detector Manufacturers have the best customer service of any industry I know of..

    Like any business there is a lot of competition but they really do care about their customers..


    I don't detect for the stuff I find, I detect for the stuff I haven't found.

    If I didn't find it I hope you did.


 

 

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