Garrett customer service

s.c.shooter

Bronze Member
Jul 28, 2008
1,063
730
SC
Detector(s) used
Minelab Sov- AT PRO - AT Max - Equinox 600
Primary Interest:
All Treasure Hunting
About 2 weeks ago the arm cuff broke on my AT Pro after over 5 years of use. Contacted Garrett customer service and despite the fact that it has long been out of warranty, they sent me another one for free. Thanks Garrett. Your customer service has always been first class and its nice to know that your company stands behind its products !
 

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against the wind

Gold Member
Jul 27, 2015
24,797
24,977
Port Allegheny, Pennsylvania
🏆 Honorable Mentions:
1
Detector(s) used
E-trac, Excalibur, XP Deus, & CTX 3030.
Primary Interest:
All Treasure Hunting
I was a loyal Garrett customer for over 20 years. Their after sales team was always great. If only Minelab would follow their example.
 

Normsel

Bronze Member
Sep 10, 2012
1,191
813
D'Iberville MS
🏆 Honorable Mentions:
1
Detector(s) used
E-Trac
Equinox 800
Equinox 600
Primary Interest:
Metal Detecting
I can attest to Garrett, Whites and Minelab customer service. Metal Detector Manufacturers have the best customer service of any industry I know of..

Like any business there is a lot of competition but they really do care about their customers..
 

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