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Thread: Malfunctioning Minelab Profind 25 pinpointer

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  1. #1
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting

    Malfunctioning Minelab Profind 25 pinpointer

    So after using my pinpointer (purchased new) for about 2 months it's starting to malfunction. I have used it heavily but not misused or abused it. It says it can be placed under running water but not submerged (I have never submerged it but have rinsed it quickly) and I have had a piece of Gorilla tape over the speaker hole since day one to keep out water and dirt. So now, about every other time I turn it on it will not react to metal with a signal. It will sometimes make a slight chirp after about 20 seconds and then it starts working OR it will shut itself off. I put a brand new battery in and it still does the same thing. I'm kinda PO'd. These do have a warranty don't they? Can I send it to one of the Minelab facilities here in the USA? I was thinking the closest one to me here in Indiana was in Illinois ...Chicago maybe? Any tips would be helpful. I don't need any Minelab bashing or "The Propointer is so much better" comments just some honest tips or suggestions to get this fixed. Thanks in advance!
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

  2. #2
    us
    Crazy 'Ol Foole

    May 2012
    Backside Of Nowhere In Mid-Michigan
    Fisher F2, Fisher 1280X, MineLab Xterra 705, MineLab Explorer SE
    665
    317 times
    All Types Of Treasure Hunting
    Contact them. I recommend a phone call.
    Minelab Americas has moved to a new location
    Koffee likes this.

  3. #3
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting
    Thanks Longhair...just haven't looked anything up yet. I see it is Illinois. I thought I remembered seeing that post.
    Quote Originally Posted by Longhair View Post
    Contact them. I recommend a phone call.
    Minelab Americas has moved to a new location
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

  4. #4
    us
    Mar 2012
    Spring TX
    CTX3030/F75LTD/ Garrett AtPro
    4,291
    408 times
    All Types Of Treasure Hunting
    Minelab stands behind their products. If you don't hear the chirp a few seconds after turning it on, it's not working correctly. Call and leave a message, they generally call back within 24 hours. If you bought it less than 90 days ago, they might send you a prepaid shipping label.

    Wayne

    www.metaldetectingstuff.com
    Sovereignelite likes this.

  5. #5
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting
    I think it has been about 2 & 1/2 months. If they don't fix it, it will be a Garrett for me.
    Quote Originally Posted by Metal Detecting Stuff View Post
    Minelab stands behind their products. If you don't hear the chirp a few seconds after turning it on, it's not working correctly. Call and leave a message, they generally call back within 24 hours. If you bought it less than 90 days ago, they might send you a prepaid shipping label.

    Wayne

    Metal Detector Sales and Rentals | Fisher, Garrett, Minelab, Lesche and DetectorPro
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

  6. #6
    us
    Mar 2012
    Spring TX
    CTX3030/F75LTD/ Garrett AtPro
    4,291
    408 times
    All Types Of Treasure Hunting
    They will fix it or replace anytime during the three year warranty period. Sometimes in the 1st 90 days, they will prepay shipping by sending you a label.

    www.metaldetectingstuff.com

  7. #7
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting
    I think I got this right at the end of Feb this year.
    Quote Originally Posted by Metal Detecting Stuff View Post
    They will fix it or replace anytime during the three year warranty period. Sometimes in the 1st 90 days, they will prepay shipping by sending you a label.

    Metal Detector Sales and Rentals | Fisher, Garrett, Minelab, Lesche and DetectorPro
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

  8. #8
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting
    The thing that sucks is that if i send this in I won't have a pinpointer. I can't really afford to buy another one currently.
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

  9. #9
    Charter Member
    us
    Rock me, my Deus

    Mar 2013
    Coldwater Michigan
    XP Deus, AT Pro, Garrett PP, White's TRX, PT Raven 25, Lesche handy
    354
    191 times
    All Types Of Treasure Hunting
    Quote Originally Posted by Sovereignelite View Post
    The thing that sucks is that if i send this in I won't have a pinpointer. I can't really afford to buy another one currently.
    That is a dilemma, hopefully they are quick with the repair. I bought the Pro Find 25 when I started a few months ago, and love it. However, I bought an E-trac from Bart recently, and among all the freebies was a Garrett pointer, so I am lucky to have a backup if anything ever goes wrong.
    Sovereignelite likes this.

  10. #10
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting
    Fortunately I was able to get a used one and now have left a message with ML in Illinois after several attempts. Hopefully I'll get it to them soon: less than 3 months old!
    Quote Originally Posted by Silver Simon View Post
    That is a dilemma, hopefully they are quick with the repair. I bought the Pro Find 25 when I started a few months ago, and love it. However, I bought an E-trac from Bart recently, and among all the freebies was a Garrett pointer, so I am lucky to have a backup if anything ever goes wrong.
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

  11. #11

    Jul 2012
    8
    All Types Of Treasure Hunting
    My pro find also does that or just freaks out and goes off after I pull it outta the hole

  12. #12
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting
    Minelab called me back today while I was out detecting...AND MY PHONE DIED!!! Ironic.
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

  13. #13
    Charter Member
    us
    Rock me, my Deus

    Mar 2013
    Coldwater Michigan
    XP Deus, AT Pro, Garrett PP, White's TRX, PT Raven 25, Lesche handy
    354
    191 times
    All Types Of Treasure Hunting
    Quote Originally Posted by Sovereignelite View Post
    Minelab called me back today while I was out detecting...AND MY PHONE DIED!!! Ironic.
    Lol nothing seems to be on your side with this.
    Sovereignelite likes this.

  14. #14
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting
    Yes,well I did get my new used Profind that I bought from a member here and it works great so things are looking up.. This time I covered all the switches AND the speaker hole with Gorilla tape. That stuff holds up to some real abuse. Had a thin piece wrapped over my speaker hole on my old one and it stayed put no problem.

    Quote Originally Posted by Silver Simon View Post
    Lol nothing seems to be on your side with this.
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

  15. #15
    us
    TH'ing Philatelist

    Sep 2012
    Bloomington Indiana
    E-TRAC & TESORO GOLDEN SABRE II---ETRAC COILS :SEF 10x12, SEF 6x8, X-5, Detech 8" concentric, ,--- TESORO COILS- 12x10 TOOLS: Lesche, Profind 25, Garrett Propointer
    1,294
    444 times
    All Types Of Treasure Hunting
    Less than 2 weeks ago I got the Profind sent in (postage paid by Minelab) and got a new replacement today! Great customer service!
    Notable coin finds for 2013:
    (Total of 64 silver coins )
    1909-S Lincoln 1854 Large Cent
    1906-O Barber halves (2)
    1935-D 1945 Walkers
    1953-D Franklin
    1904 1908-D Barber quarters
    pre-1925 Standing Liberty
    1934 1935-D 1942 1946 1953-D 1959-D Washingtons
    1905-S 1906 1912-D 1914 Barber dimes
    1909 1910 1906 190? V-nickels
    30 Mercury dimes (several pre-1930)
    15 Roosevelt dimes
    5 40% silver nickels
    25 Indian cents
    10 Buffalo nickels
    463 Wheat cents
    1 GOLD & 15 silver rings

 

 
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