Minelab Repair Service Is Great - CTX
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Thread: Minelab Repair Service Is Great - CTX

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  1. #1
    Charter Member
    us
    Mar 2013
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    Minelab Repair Service Is Great - CTX

    I'd assembled my CTX incorrectly, lower shaft into upper shaft wrong position. And could not disassemble it, it locked in. I blame both myself and the manual, which I consider vague. Certainly I'm not the only person in the world who got that wrong, though I do feel rather duh.....

    Months later, I finally called Minelab, and they directed me to send it to their facility in Winter Springs, FLA.

    I shipped it last Friday, and today (6 days later including the weekend) received a new upper and lower. It was an immediate turn around. No charge.

    Hats off to Minelab!
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  2. #2
    Charter Member
    us
    Jul 2006
    Florida
    Minelab_Equinox_ 800 Minelab_CTX-3030 Minelab_Excal_1000 Minelab_Sovereign_GT Minelab_Safari Minelab_ETrac Whites_Beach_Hunter_ID Fisher_1235_X
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    Quote Originally Posted by DeepseekerADS View Post
    I'd assembled my CTX incorrectly, lower shaft into upper shaft wrong position. And could not disassemble it, it locked in. I blame both myself and the manual, which I consider vague. Certainly I'm not the only person in the world who got that wrong, though I do feel rather duh.....

    Months later, I finally called Minelab, and they directed me to send it to their facility in Winter Springs, FLA.

    I shipped it last Friday, and today (6 days later including the weekend) received a new upper and lower. It was an immediate turn around. No charge.

    Hats off to Minelab!
    Deep don't feel bad, when I assembled mine I put lower shaft on upside down, didn't notice till I had it completely assembled and screen wouldn't center up properly.. Had to take it apart to fix..


    Repair shop at Kellyco does real good work!
    DeepseekerADS likes this.
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  3. #3
    Charter Member
    us
    Colonel

    Jan 2014
    Central Florida
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    "Repair shop at Kellyco does real good work! "

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