New AMinelab USA Repair Center

I spoke with Keith a couple weeks ago,told me he was up to something big.
I thought he meant a bigger coil on his detector ???
Gary

My CTX is at the PA. facility right now, got there Thursday and was on the bench the same day. I got a text message that afternoon about the status of the repair. I'm very pleased so far.

Any word on non-warranty repairs or repairs for other ML models?

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Originally Posted by Dan(NM)

My CTX is at the PA. facility right now, got there Thursday and was on the bench the same day. I got a text message that afternoon about the status of the repair. I'm very pleased so far.

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That’s great news. My ctx is due there Monday. I hope to have mine turned around fast. [emoji4]


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I stickied this to the Top ^

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Originally Posted by choppadude

Yes and it will be everyone's fault except Kellyco

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I think you are right on there .

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Originally Posted by Keppy

I do not think TH wants to talk about it..

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I can't for the time being, I am under confidentialty agreement. I have had inside contacts with Minelab and Kellyco for over 10 years, all the way back to when Minelab was in Vegas, over 10 years now. Before I retired at 66 I worked for telcom company and serviced Kellyco's voice and data equipment and Cisco routers for 8 years.

I have met and communicated with last 2 heads of Minelab Americas over last 10 years know many in Chicago and my hunting partner Dave runs the repair center.



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Originally Posted by Treasure_Hunter

I can't for the time being, I am under confidentialty agreement.

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That would mean you are an employee if you have signed any agreements.

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Originally Posted by Treasure_Hunter

I can't for the time being, I am under confidentialty agreement. I have had inside contacts with Minelab and Kellyco for over 10 years, all the way back to when Minelab was in Vegas, over 10 years now. Before I retired at 66 I worked for telcom company and serviced Kellyco's voice and data equipment and Cisco routers for 8 years.

I have met and communicated with last 2 heads of Minelab Americas over last 10 years know many in Chicago and my hunting partner Dave runs the repair center.



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Thanks TH!!

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Originally Posted by Jason in Enid

That would mean you are an employee if you have signed any agreements.

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No it does not, I have given my word not to reveal, never said I signed an agreement.

January 20, 2017 A New Beginning!

Thank you MINELAB, you did listen.

I am watching this thread with interest, as well. Just had a problem develop with my Explorer SE Pro today (stuck in "overload" -- both tone, and screen indication). I have called the number Minelab Jamie provided (strangely, I just got a voice saying "leave a voicemail," no confirmation that I had reached Minelab at all, just a voice telling me to leave a voice mail), and sent an email to the address she provided. Waiting on a response from both/either; hopefully Monday (as this is the weekend).

Steve

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Originally Posted by sgoss66

I am watching this thread with interest, as well. Just had a problem develop with my Explorer SE Pro today (stuck in "overload" -- both tone, and screen indication). I have called the number Minelab Jamie provided (strangely, I just got a voice saying "leave a voicemail," no confirmation that I had reached Minelab at all, just a voice telling me to leave a voice mail), and sent an email to the address she provided. Waiting on a response from both/either; hopefully Monday (as this is the weekend).

Steve

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I will be watching to see what kind of response you get and how fast it takes to get it.

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Originally Posted by Treasure_Hunter

my hunting partner Dave runs the repair center.

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TH then that means your hunting partner Dave has moved from FL. to Pa. or is he trying to run it long distance from Fl. ?

No, it is it's own repair center, Dave would never move to PA, too cold, too much snow.

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