Can someone help...Garret Ace 250

[Spoodge]

Garrett ace 250 is acting wonky, every time I use it lately it is just reading a nickel 6 inches down for every hit. Tried changing the sensitivity with no luck. Replaced the batteries with no luck. Is there a way to "reset" it or should I give up and call Garett. I am new to detecting and only used this machine like 5 times, had no issues on any of those hunts. I could sure use advice from the pros in this forum. Thanx a ton!!

 

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[bowwinkles]

Thread: My first experience calling Garrett for Warranty Work - Positive! Give it a try

 

[Spoodge]

Called Garrett and they talked me through a "factory reset" with no luck. They told me to send it back they will replace or fix it. They are aces for customer service.

 

[THBrock]

Called Garrett and they talked me through a "factory reset" with no luck. They told me to send it back they will replace or fix it. They are aces for customer service.

Did you get this resolved?

 

[Spoodge]

Sent it to them after two weeks they got it returned to me but upon trial it's still doing the same thing. I'm gonna call them again. I still haven't lost faith in customer service. I sure I'm using it correct as I have used it before with now issues.

 

[Spoodge]

Tried it again this morning and WTFNow it appears to be working again. Not sure why or what But it works so I'm happy again. Paperwork that came back with it said it was recalibrated. I didn't believe it at first with the way it was returned to me but hell I'll take it. Way to go Garrett!! Repair Didn't cost me a dime. I will for sure look at their product when I'm ready to
upgrade!! Customer service is aces!!!! (See what I did there?) lol !