Whites Great Customer Service

yardgoat

Jr. Member
May 15, 2015
74
269
Salmon, Idaho
Detector(s) used
Whites XLT, MX Sport
Primary Interest:
Metal Detecting
I bought myself an early Christmas present ( A 13" Detech Coil for my MX Sport). Finally had a nice unfrozen day to try it out and found that the mounting holes were too small for the bolt to go through. Thought I might just drill them out but thought I'd call Whites to see if I would void the warranty. Talked to a very nice lady who said she would send me another coil ASAP and to return my other one in the prepaid postage package. New coil arrived today and fits perfectly... I've always had great customer service from Whites, which is why I will continue to support this american company..
 

Roundness

Hero Member
Apr 27, 2013
630
712
La Vergne, TN
Detector(s) used
Garrett Pinpointer II, Nokta Makro Legend
Primary Interest:
Metal Detecting
Some of the best in the business.... Nothing but praise from me.
 

KJP462

Jr. Member
Jun 22, 2016
78
63
PA
Detector(s) used
White's MX Sport,
White's MX5,
Garrett Pro Pointer
Primary Interest:
Metal Detecting
Nice! Awesome to have companies like White's that are US companies that provide fantastic customer service. On a side note, how do you like your MX Sport? I ordered one over the weekend & it's due to get here tomorrow. Can't wait to get it out on a hunt.
 

civil_war22

Relic Recovery Specialist
Dec 5, 2008
3,215
2,810
NW Arkansas
🥇 Banner finds
1
🏆 Honorable Mentions:
1
Detector(s) used
Fisher F75 SE/LTD2, minelab Etrac, whites classic id, spectrum xlt, fisher f7, fisher 1266, king of all Tesoro Cibola, Tesoro Vaquero, Fisher 1280-X, minelab equinox, Fisher F75+ Garrett AT MAX
Primary Interest:
Relic Hunting
Whites customer service is by far the top in the industry. Never had any problem with them at all. My old whites classic id was over 15 years old and I told them what was going on with it and they sent me a new coil, foam grip, and cuff all for free. I can’t say I’ve ever had a company give me anything 15 years after purchase and were very helpful about it as well
 

Tpmetal

Silver Member
Jan 4, 2017
4,405
7,504
Western ny
Detector(s) used
equinox 800, Whites mx sport, Garrot carrot, bounty hunter time ranger
Primary Interest:
All Treasure Hunting
Whites takes care of their customers, period. I have had nothing but good service from them.
 

OP
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yardgoat

Jr. Member
May 15, 2015
74
269
Salmon, Idaho
Detector(s) used
Whites XLT, MX Sport
Primary Interest:
Metal Detecting
KLP462 . Oh I love the MX Sport, I upgraded from the XLT so I just had a small learning curve and at first I dug everything even if I knew it was trash just to get use to what the detector was telling me. I am getting some more depth than my old XLT. Happy hunting
 

TerryC

Gold Member
Jun 26, 2008
7,732
10,991
Yarnell, AZ
Detector(s) used
Ace 250 (2), Ace 300, Gold Bug 2, Tesoro Cortes, Garrett Sea Hunter, Whites TDI SL SE, Fisher Impulse 8, Minelab Monster 1000, Minelab CTX3030, Falcon MD20, Garrett Pro-pointer, Calvin Bunker digger.
Primary Interest:
Metal Detecting
There are no (never) posts in the TDI SL Forum so may I ask a question here? If you follow the Metal Detecting for Gold forum then you know I got my TDI SL (special edition). I was the first to buy one on Monday. My question to you TDI owners is...... I set the knobs as suggested in the Quick Start. One suggestion was to turn the gain all the way up until it "chattered". I got no noise whatsoever doing that. Any ideas as to what I am doing wrong, if anything at all? Tnx. ╦╦Ç
 

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