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Thread: Whites Great Customer Service

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  1. #1

    May 2015
    Salmon, Idaho
    Whites XLT, MX Sport
    227 times
    Metal Detecting

    Whites Great Customer Service

    I bought myself an early Christmas present ( A 13" Detech Coil for my MX Sport). Finally had a nice unfrozen day to try it out and found that the mounting holes were too small for the bolt to go through. Thought I might just drill them out but thought I'd call Whites to see if I would void the warranty. Talked to a very nice lady who said she would send me another coil ASAP and to return my other one in the prepaid postage package. New coil arrived today and fits perfectly... I've always had great customer service from Whites, which is why I will continue to support this american company..

  2. #2

    Apr 2013
    La Vergne, TN
    Garrett Pinpointer, White's TRX, Garrett AT Max, White's V3i
    703 times
    Metal Detecting
    Some of the best in the business.... Nothing but praise from me.
    scott9050 and TerryC like this.

  3. #3
    Jun 2016
    White's MX Sport, White's MX5, Garrett Pro Pointer
    61 times
    Metal Detecting
    Nice! Awesome to have companies like White's that are US companies that provide fantastic customer service. On a side note, how do you like your MX Sport? I ordered one over the weekend & it's due to get here tomorrow. Can't wait to get it out on a hunt.
    "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." - Thomas Jefferson

  4. #4

    Dec 2008
    NW Arkansas
    Fisher F75 SE/LTD2, minelab Etrac, whites classic id, spectrum xlt, fisher f7, fisher 1266, king of all Tesoro Cibola, Tesoro Vaquero
    1146 times
    Relic Hunting
    Honorable Mentions (1)
    Whites customer service is by far the top in the industry. Never had any problem with them at all. My old whites classic id was over 15 years old and I told them what was going on with it and they sent me a new coil, foam grip, and cuff all for free. I canít say Iíve ever had a company give me anything 15 years after purchase and were very helpful about it as well
    scott9050 and yardgoat like this.
    Digging up relics one day at a time. Always looking for fellow detectorist to go out with and enjoy this hobby. Been swinging a coil going on 24 years now this year and loving every minute of it.

    Everyone is just one swing away from finding that one target to change your whole life

    Also I want to thank all my great friends on here for keeping me going through all these years. Couldn't do it without yall.

    Visit my YouTube Channel: Relic Recovery Specialist. Will be adding new videos every day. Thanks for the support everyone.

    http://www.youtube.com/user/relic recovery specialist

  5. #5
    Jan 2017
    Western ny
    equinox 800, Whites mx sport, Garrot carrot, bounty hunter time ranger
    3917 times
    All Types Of Treasure Hunting
    Whites takes care of their customers, period. I have had nothing but good service from them.
    scott9050 likes this.

  6. #6

    May 2015
    Salmon, Idaho
    Whites XLT, MX Sport
    227 times
    Metal Detecting
    KLP462 . Oh I love the MX Sport, I upgraded from the XLT so I just had a small learning curve and at first I dug everything even if I knew it was trash just to get use to what the detector was telling me. I am getting some more depth than my old XLT. Happy hunting

  7. #7
    Charter Member
    Come out from under your bed today...... DO SOMETHING!

    Jun 2008
    Yarnell, AZ
    Ace 250 (2), Gold Bug 2, Tesoro Cortes, Garrett Sea Hunter, Whites TDI SL SE, Fisher Impulse 8, Falcon MD20, Garrett pinpointer.
    5979 times
    Metal Detecting
    Honorable Mentions (1)
    There are no (never) posts in the TDI SL Forum so may I ask a question here? If you follow the Metal Detecting for Gold forum then you know I got my TDI SL (special edition). I was the first to buy one on Monday. My question to you TDI owners is...... I set the knobs as suggested in the Quick Start. One suggestion was to turn the gain all the way up until it "chattered". I got no noise whatsoever doing that. Any ideas as to what I am doing wrong, if anything at all? Tnx. ╦╦«
    At home the ground was covered with snow and I was covered with sweat. My younger brother called me a killer and my daddy called me a Vet. CDB



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