A WORK ABOUT GARRETT CUSTOMER SERVICE

Wildcat1750

Gold Member
Nov 18, 2012
5,015
4,105
Western CT
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Detector(s) used
AT PRO/Ace 250w8.5x11" DD Coil/
Garrett Pro-Pointer/Garrett Pro-Pointer AT/
Vibra-Tector 730/
Radio Shack Discovery 1000 (Tracker IV)
Primary Interest:
All Treasure Hunting
A WORD ABOUT GARRETT CUSTOMER SERVICE

I am the happy owner of an Ace 250 and a set of Garrett Master Sound Metal Detector Headphones. When the arm cuff broke on my Ace 250 last year, Garrett responded courteously to my email the very same day and shipped out not one, but 2 replacements!

Recently I had a problem with the volume on my headphones. Once again, after a few emails to troubleshoot the problem, Garrett honored their commitment to quality service by sending me a one-time replacement set.

In both instances the problem was resolved within a week so that I was back hunting in no time. Thank you to Hilda at Garrett! :hello:

Regards,
Nick
 

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