pulltabfelix
Bronze Member
- Jan 29, 2018
- 1,011
- 1,631
- Detector(s) used
- Currently have CTX3030 and Vanquish 440.
- Primary Interest:
- Relic Hunting
I was preparing my 3 year old AT Pro for a trip, and wanted to break it down for a suitcase. The upper shaft would not uncouple from the middle section. Even a rag and vice grips would not budge it. So I called Garrett. The Service guy ask me if I took the shaft apart after every beach and water hunt and I said no. All I ever did was just hose it down. Wrong! It seems that I should have been taking the shaft apart and cleaning it after every water/beach use. The fine sand had accumulated in the coupling joint and aggregated to form a sort of concretion effect. His words, not mine.
Solution: He is sending me a new upper shaft and coupling at no charge. He said just get the old coupling off anyway I could. I think I will just use a Dremel tool to cut it off.
Again I had heard about Garrett's great customer service and I am finding out it is a well deserved excellent reputation.
Solution: He is sending me a new upper shaft and coupling at no charge. He said just get the old coupling off anyway I could. I think I will just use a Dremel tool to cut it off.
Again I had heard about Garrett's great customer service and I am finding out it is a well deserved excellent reputation.
