Garret - Excellent Customer Service

diamonddave

Jr. Member
Jan 4, 2021
64
143
WESTERN PA
Detector(s) used
MINELAB VANQUISH 540 PP
Primary Interest:
All Treasure Hunting
Just got my Pro-Pointer AT back from Garret in a 7 day turn-around. You could not ask for better service from start to finish. I had worn a hole in the tip within the warranty period. Called Garret and talked to a friendly agent who gave me an RMA and address for mailing. She indicated they will usually complete the work within 10 days so I was shocked when it came back in 7. That includes the time in return shipment to me from TX to PA. Best of all, there was no charge for the service. Great product and great service.
DD
 

dsrtdwg1

Full Member
Sep 3, 2015
180
292
Brawley
Detector(s) used
Equinox 800, Gold Monster 1000, Keene 212v Puffer Dry Washer
Primary Interest:
All Treasure Hunting
Agreed, I own 2. No Garrett detectors but sold on their PP.
 

Kype

Full Member
Mar 4, 2019
155
328
New Jersey
Detector(s) used
Tesoro tejon/Garret AT pro
Primary Interest:
Metal Detecting
good to hear. have an AT pro and pin pointer.
 

Bart@Big Boys Hobbies

Supporting Vendor
Supporting Vendor
Jul 24, 2005
4,200
941
Moore Oklahoma
Detector(s) used
Call for your Treasurenet special discount! Be sure to mention Tnet when you call!
Primary Interest:
Metal Detecting
Garrett is excellent at customer service. I've seen them do some really nice things for the customers. I also make the best pin pointer on the market!
 

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