Garrett Pro-Pointer customer service....

[CoinShooter01]

I have a 10 year old black Garrett Pro-Pointer, thats been around the block, and still works great. Unfortunately, the sheath wore out, and I could not find one seperately to purchase. I called Garrett, and asked about where I could purchase a sheath by itself...Garrett took my information, and said they would look into the matter. A few days latter, I had one in my mail box. Unbelievable customer service! I was so impressed that Ive since purchased the orange AT water-proof version as well. Garretts customer service is top notch in my opinion. Just wanted to pass this along.

 

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[Keppy]

Yes there service is very good. I have a Garrett black pro pointer that I got when they first came out and it still works just great. Garrett makes the best pinpoints. To me they work better than any other pin pointer.

 

[rogueaviation]

They seem to be a really great company. I've called with some random and unusual questions before and they were very helpful. I'm glad they ended up with White's, too.

--Matt

 

[Tnmountains]

I water proofed the original black one then bought the carrot. I like the old one better. Good company.

 

[oldmxrat]

Called Garrett to try to buy a new sheath for my carrot. They said send it in with a check for $50.
I love the carrot, the company...not so much.

 

[MickeyMaguire]

I have read many times that people are having issues with the ProPointer and "carrot" beeping continually. My ProPointer has been doing that lately but I found it is mineralized soil clinging to the pointer after a few finds in an old state park beach I am working right now. If I clean the ProPointer it behaves properly again. Has anyone else done this?

 

[Minrelica]

A few years ago I had the button go out on one of mine. They took my address and a few days later I had 3 new buttons and a Garrett patch in my mailbox.