Warning: Deus 2 Remote Froze During Frequency Scan

[ColonelDan]

I was attempting to diagnose a problem for another Deus 2 user in that his unit would not go into frequency scan mode. As I experimented with mine, I thought he might have taken his remote out of range of the coil. I took mine beyond the coil range and began a frequency scan and this is when my remote screen totally froze up. I couldn't power it down and it wouldn't respond to any button I pushed...and it was not locked in diving mode. I also noted that the headphones were also frozen. I couldn't power those down either. I read on the internet where another Deus 2 user had the same frozen issue during a frequency scan. He finally decided to disconnect and reconnect the battery which solved the problem.

Instead of going immediately to disconnecting the battery, I decided to try running the batteries totally down and see if that would allow the unit to reset. After a few hours, the headphones and coil shut down. The remote, with a much longer battery life, is still on and frozen since 8 PM 7 April. I intend to let this go until it too runs totally out of power. If that doesn't work, my next decision will have to be to disconnect the battery as the other man did. I really don't want to do that since it requires removal of the back plate....a potential warranty issue? I'll contact XP America to ask about that.

I notified XP HQs in France of this in hopes that a future update will address the repeated frequency scan problem. I'll keep this forum updated as this "crisis" unfolds.

Advice: don't try the frequency scan when the remote is out of range of the coil and or headphones.

 

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[ColonelDan]

It worked!!! My Deus 2 remote is coming back to life👏🏻

I let the battery run all the way down then hooked the charging cable up to it and she sprung to life after 20 hours of being frozen. I’m just thankful that I didn’t have to disconnect the battery.

 

[Treasure_Hunter]

JMC24, Sorry, your post was deleted, per our rules, we do not allow links to other forums.

 

[Gare]

Dan I hope these people APPRECIATE your HELPING EVERYONE !! I know i sure do !!!

 

[ColonelDan]

One additional and positive point. By letting the battery run down instead of disconnecting it, I didn’t lose any of my custom programs.
I did read that those who chose to disconnect their battery lost their custom programs. I can’t personally verify the loss of custom programs after disconnecting the battery but I can verify that I didn’t lose anything. :-)

 

[Gare]

One additional and positive point. By letting the battery run down instead of disconnecting it, I didn’t lose any of my custom programs.
I did read that those who chose to disconnect their battery lost their custom programs. I can’t personally verify the loss of custom programs after disconnecting the battery but I can verify that I didn’t lose anything. :-)

WOW ANOTHER GREAT POINT Dan !!! Thanks

 

[smokeythecat]

I haven't figured out how to disconnect any battery...but no issues with mine. I still have it set on "idiot" mode. That's the mode made especially for me! I generally never tweak a machine.

 

[Gare]

I haven't figured out how to disconnect any battery...but no issues with mine. I still have it set on "idiot" mode. That's the mode made especially for me! I generally never tweak a machine.

Smokey this is probably very good advice !!

 

[smokeythecat]

I don't know if its good advice or not. People look for an edge, BUT the PRO's who MAKE our machines need to out do the competition, so I have just trusted them. Case in point, one person was looking for silvers from a beach replenishment, he wasn't finding any but people all around him were. He had notched out those pesky high tones because as everyone knows they are always aluminum...not. But as the story goes, he figured it out and got some. My Rev War belt plate was literally walked over by at least 6 guys at a dig I was at. It was too good a tone. And just under the surface, so had to be aluminum. Not.

 

[cudamark]

The mods should probably move this thread to the D2 section.

 

[ColonelDan]

Took the D2 out to the beach at Cape Canaveral this morning. It’s first real run since the freezing incident and it ran perfectly…to include multiple frequency scans. 👍🏻😉

 

[Diggitdaddy]

I was attempting to diagnose a problem for another Deus 2 user in that his unit would not go into frequency scan mode. As I experimented with mine, I thought he might have taken his remote out of range of the coil. I took mine beyond the coil range and began a frequency scan and this is when my remote screen totally froze up. I couldn't power it down and it wouldn't respond to any button I pushed...and it was not locked in diving mode. I also noted that the headphones were also frozen. I couldn't power those down either. I read on the internet where another Deus 2 user had the same frozen issue during a frequency scan. He finally decided to disconnect and reconnect the battery which solved the problem.

Instead of going immediately to disconnecting the battery, I decided to try running the batteries totally down and see if that would allow the unit to reset. After a few hours, the headphones and coil shut down. The remote, with a much longer battery life, is still on and frozen since 8 PM 7 April. I intend to let this go until it too runs totally out of power. If that doesn't work, my next decision will have to be to disconnect the battery as the other man did. I really don't want to do that since it requires removal of the back plate....a potential warranty issue? I'll contact XP America to ask about that.

I notified XP HQs in France of this in hopes that a future update will address the repeated frequency scan problem. I'll keep this forum updated as this "crisis" unfolds.

Advice: don't try the frequency scan when the remote is out of range of the coil and or headphones.

Hello, I read your post and the exact same thing happened to me today. Detector console frozen. No buttons work, can't even shut off unit.
I don't want to wait 2 weeks to power down, then hope it resets. I tried removing the lower cap, and with the 2 screws out, it won't come out easy and I don't want to break it. Is that where the battery access is ? What did you do to get Detector straight again?

 

[Gare]

Hello, I read your post and the exact same thing happened to me today. Detector console frozen. No buttons work, can't even shut off unit.
I don't want to wait 2 weeks to power down, then hope it resets. I tried removing the lower cap, and with the 2 screws out, it won't come out easy and I don't want to break it. Is that where the battery access is ? What did you do to get Detector straight again?

So if i read this correct . The remote froze up when you tried to do a frequency scan with the coil to far away from the controller ??

 

[ColonelDan]

It doesn’t take weeks to power it down. I think it took about a day of just letting it sit until it goes off on its own. When it does, simply plug it in to the charger and it will return to normal operation. Let it charge back up all the way and you’ll be ready to go again.

 

[Diggitdaddy]

So if i read this correct . The remote froze up when you tried to do a frequency scan with the coil to far away from the controller ??

Yes the control remote froze up, I accidentally hit a button while doing the frequency scan. Nothing you can do to turn it off, or adjust. All buttons are inop.
Am taking the advice of Colonel Dan and Calabash and letting it discharge ( 20 hours at least ) and hopefully it will reset