Minelab service is awful

[Mackaydon]

I've had mixed responses from Minelab. Originally, (when service was available in Vegas) the service was excellent: fast and either inexpensive or 'comped'. Most recently (and with the same machine) I was told they no longer stock parts for my machine, can't fix it and would only offer a discount on buying a new one.
I didn't see that coming: Planned obsolescence-they didn't mention that in their ads nor give me any warning to 'stock up' on spare parts--the end was near.
Don.......

 

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[Treasure_Hunter]

I've had mixed responses from Minelab. Originally, (when service was available in Vegas) the service was excellent: fast and either inexpensive or 'comped'. Most recently (and with the same machine) I was told they no longer stock parts for my machine, can't fix it and would only offer a discount on buying a new one.
I didn't see that coming: Planned obsolescence-they didn't mention that in their ads nor give me any warning to 'stock up' on spare parts--the end was near.
Don.......

Mac, what machine do you have?

If you have repair issues come up I highly recommend you contact the KellyCo Minelab repair center....

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[Mackaydon]

Treasure Hunter,
Minelab Explorer; and yes, I'll contact Kellyco next--from whom I purchased the machine years ago.
Thanks,
Don..........

 

[Treasure_Hunter]

Treasure Hunter,
Minelab Explorer; and yes, I'll contact Kellyco next--from whom I purchased the machine years ago.
Thanks,
Don..........

I will let Dave know, but I know he salvages all parts from units that come in dead and owners don't want to spend a lot of money to repair s 10 year old detector....

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[Mackaydon]

TH,
Many thanks, I'll follow up.
Don.....