Xpointer Broke

[XP-Man]

So I guess I am testing Xpointers customer service. I got the xpointer in Aug and have had no issues. ..... Till Last night. While turning it on I held it up in the air as ususally and at 90 degrees the unit was on if i tuned it upright it shut off?... I have never dug or scrapped with it at all. I baby my toys aswell. So I got home and took the battery out and one of the battery contacts was gone. I am still on the original battery so I have never opened it since aug to place the battery in? well Ill keep ya posted and see how this goes.....

 

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[deteknix]

Hi Xp man.

Have you contact with Gold digger for service?

 

[XP-Man]

yes waiting on a reply.. I sent a message last night i love this pointer

I RATHER BE DIRTY

 

[TSCOM]

That sucks. I got one. Hope its a fluke.

 

[Mach1Pilot]

Ron who is the US distributor is a good guy... I'm sure he will take good care of your problem.

 

[The Silver Pirate]

I have heard the same thing from other people. Story is that they know of the problem and are fixing for free. But that may be just the talk.

 

[XP-Man]

i got a new one on the way.. Ron at the gold digger detectors is the man

I RATHER BE DIRTY

 

[Showtime2385]

Hm I Just got one of these for my lady for Christmas (In pink of course ), Hope there's no issues

 

[The Silver Pirate]

From what I heard it's just the black ones. And heard that if you bought one recently, it's already been updated.

 

[Pointman]

From what I heard it's just the black ones. And heard that if you bought one recently, it's already been updated.

Good to know. I just bought a Makro, but I have been considering getting one one of these because my Garrett is about wore out, and I need a back up/loaner one.

 

[XP-Man]

I want to say thank you so much to Ron.. I sent mine in yesterday and Boom new one at my door today.. Amazing service

I RATHER BE DIRTY

 

[greaser]

Sweet, this thread had me scared for a minute as I just ordered one after all the good I had heard/read/watched about it. Great to see that they stand behind there product and are fast about it.

 

[Phantasman]

No problems with mine so far. I love it.

 

[Ento2346]

I have an orange one and the negative contact broke off inside the unit also after a couple of battery changes, bad solder. I love this PP so much that I took it apart and soldered it back in place my self no more issues. I also just ordered another yesterday, I figure if a bad solder is the only problem with this PP I can repair that and keep rolling!!

 

[Phantasman]

I have an orange one and the negative contact broke off inside the unit also after a couple of battery changes, bad solder. I love this PP so much that I took it apart and soldered it back in place my self no more issues. I also just ordered another yesterday, I figure if a bad solder is the only problem with this PP I can repair that and keep rolling!!

Yeah. Some get rabid when something like that happens. It happens on $35,000 cars as well (something needs correcting). For how good it works, it's worth the effort.