Garrett pro-pointer repair

Merf

Silver Member
Jan 7, 2007
3,664
1,592
Northern Illinois
Detector(s) used
Minelab vanquish, Quest x10 pro
Primary Interest:
All Treasure Hunting
IMG_5714.jpeg IMG_5783.jpeg My ten year old pro pointer quit working so I called Garrett and got a rma. Paid $7 to ship it to garrett. They quoted me $48 to repair it which I paid. They sent me what appears to be a new pro pointer.. I am pleased with the outcome. This will be a spare. Before I sent it in I purchased a pro pointer A T from them that I like a lot. Here are pics of what I sent in and what I got back. I dealt directly with Garrett in garland Texas to avoid any counterfeits.
 

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pepperj

Gold Member
Feb 3, 2009
37,614
139,488
🥇 Banner finds
1
Detector(s) used
Deus, Deus 2, Minelab 3030, E-Trac,
Primary Interest:
Relic Hunting
View attachment 2143056 View attachment 2143057 My ten year old pro pointer quit working so I called Garrett and got a rma. Paid $7 to ship it to garrett. They quoted me $48 to repair it which I paid. They sent me what appears to be a new pro pointer.. I am pleased with the outcome. This will be a spare. Before I sent it in I purchased a pro pointer A T from them that I like a lot. Here are pics of what I sent in and what I got back. I dealt directly with Garrett in garland Texas to avoid any counterfeits.
That's a good result. 👍
 

Chilli

Hero Member
Feb 10, 2022
882
3,063
OZ (Down Under)
Detector(s) used
Xterra 705
Garrett 24k
AlgoForce E1500
View attachment 2143056 View attachment 2143057 My ten year old pro pointer quit working so I called Garrett and got a rma. Paid $7 to ship it to garrett. They quoted me $48 to repair it which I paid. They sent me what appears to be a new pro pointer.. I am pleased with the outcome. This will be a spare. Before I sent it in I purchased a pro pointer A T from them that I like a lot. Here are pics of what I sent in and what I got back. I dealt directly with Garrett in garland Texas to avoid any counterfeits.
Good one. Garrett here in Australia have good service too. I had a couple of issues with my 24k and they took care of them both no questions.
 

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