Garrett- go figure...

[G.I.B.]

I busted my Pro Pointer. Yeah, probably my fault. I busted the on off switch. I think it may have been wedged in somewhere in my truck and the pressure on the on/off switch was more than it could take, and busted the switch.

So, I sent the Pro Pointer in for repairs, with instructions to call me for my credit card number.

I own my fair share of Garrett equipment, so I'm pretty happy with them.

Well, a new Pro Pointer arrived in the mail today, and I've been waiting to pay them for the repairs.

All I can say about Garrett's hobby division, customer service is, Out-Freaking-Standing.

 

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[Showtime2385]

Good to know, I own a few of there products myself

 

[pkb]

da best !!! I work in Garland and have had repairs done while waiting ! That's service

 

[steveo40]

They are awesome. I dropped my pin pointer on concrete and it didn't work right since so I sent it in and just got it back last week. They repaired it under warranty even after I told them that it is my fault. The plastic was really worn and it came back with a brand new housing. Garrett has awesome customer service.