MUD(S.W.A.T)
Gold Member
- Joined
- Apr 15, 2005
- Messages
- 8,003
- Reaction score
- 898
- Golden Thread
- 0
- Location
- Location: Undisclosed
- Detector(s) used
- I use, Whites MXT and Garrett AT Pro.
- Primary Interest:
- All Treasure Hunting
- #1
Thread Owner
Hey, 
My machine (AT pro) to me was not working properly?
People online said it was a faulty machine. I sent it into Garrett and asked if they could replace it, still under 2 year warranty. They said no way will we "replace" the unit that is almost two years old. I was disappointed and asked if they could take a look at it. She said they will look at it and fix anything that is wrong. I asked for a new cuff too. Well when I opened the box two weeks later. To my surprise they sent me a whole new machine and cuff at no cost !! It now gets proper depth and correct readings. So this is just a thank you for Garrett's customer service... THANK YOU Garrett !! 
My machine (AT pro) to me was not working properly?
People online said it was a faulty machine. I sent it into Garrett and asked if they could replace it, still under 2 year warranty. They said no way will we "replace" the unit that is almost two years old. I was disappointed and asked if they could take a look at it. She said they will look at it and fix anything that is wrong. I asked for a new cuff too. Well when I opened the box two weeks later. To my surprise they sent me a whole new machine and cuff at no cost !! It now gets proper depth and correct readings. So this is just a thank you for Garrett's customer service... THANK YOU Garrett !! 
