Non payment

[Beachkid23]

Had to open a case for a non payment on an item. After the case closes I relisted item on eBay. Its been up there for a week and I get an email received payment on PayPal. And it ends up being that the person who never paid for the item and I open the case and close it on them paid for it. How do they still have the option to pay for it after you close a case for nonpayment? It does not delete also their account to? Should I send the thing it took a month for him to pay and never responded. Or would you refund the money?

 

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[mjlalt]

You should contact them to see what happened. Maybe the guy got hit by a truck.

 

[OWK]

The safer thing to do would be to refund the payment.

If you do refund the payment, be sure and block the bidder from future purchases.

 

[WhiteTornado]

The safer thing to do would be to refund the payment.

If you do refund the payment, be sure and block the bidder from future purchases.

This. Otherwise I can see the person claiming you never sent it. Then you'll be out the money and the item.

 

[nathan104]

Did you close the case early or did you wait until ebay closed the case and refunded your final value fees?

 

[Beachkid23]

Did you close the case early or did you wait until ebay closed the case and refunded your final value fees?

I believe I waited until you pay close the case. It's like I had eight nonpayments at the same time. And this just happened to be one of them just seems weird that there still able to pay for it.

 

[mugsisme]

I think that the buyer has a certain amount of time to respond or then it is automatically decided in your favor (seller). That is probably what happened to Beach.

I don't think it disappears. I had someone return something. I still had the option to refund their money, even though I already did it. (Not from PP, Ebay had the refund button.) I had to open a case to get my fees back, since the buyer did not use the refund method on Ebay. I still had an option to print a label!