Funny how things change, as a few months ago I also posted about being shorted coins in the boxes. One after the other were coming up short, some a few but some boxes were 24 coins short, some a few less all from the same bank and all within a month or so. Members here told me to suck it up, that is the way it goes, part of the game. I was telling the bank but not expecting them to do anything about it and they didn't. But they did start having me open the boxes in front of the manager to check for short rolls before I left with the boxes and we found many. He would then go and get me the money difference we were short and said once he could see the shortage before the box left the bank he would contact the carrier to inform them. Funny how the shortages stopped. I would let the branch manager know that there is a problem and see if he/she can help. Worst thing is they say too bad, best case they get the issue resolved.