I would stop blaming Tesoro, and ask myself why I didn't check with my country's import requirements BEFORE I tried to import an electronic instrument that is so closely associated with recovering antiquities. All of the information needed by customs is in the owners manual. If YOU can't explain what you are going to do with the metal detector to your customs agents, that is NOT Tesoro's fault. I say YOU are the one that messed up and Tesoro has NO further responsibility in this matter.
Israel - The Antiquities Act 1978, Section 9a states that `no person shall excavate in a private property for the purpose of discovering antiquities, nor search for antiquities in any other manner, including the use of metal detectors, nor gather antiquities unless he has received a licence for such from the Director. Breach of this section carries a liability to imprisonment for a term of 3 years or a fine of =A3150,000'. Section 38 of the same Act states that `any person found on an antiquity site, in whose possession or in whose immediate vicinity are found excavation tools and it can be assumed that they were recently used in excavation work at the site, or in whose possession or in whose immediate vicinity is found a metal detector, is presumed to have intended to discover antiquities unless he proves that he has no such intention.
Couple of things :
1."I would stop blaming Tesoro, and ask myself why I didn't check with my country's import requirements BEFORE I tried to import an electronic instrument that is so closely associated with recovering antiquities. All of the information needed by customs is in the owners manual. If YOU can't explain what you are going to do with the metal detector to your customs agents, that is NOT Tesoro's fault. I say YOU are the one that messed up and Tesoro has NO further responsibility in this matter."
Actually I did check that. It's not the first detector I'm importing, and I know more or less what I would need to present. The issue is that our Customs are quite unpredictable on that. They can give you a permission on some machine,and ask you for more info on the other. In this particular case,all I need is some USA/EU certificate. So simple. It can be found for other vendors I've imported and I NEVER had any issue with that.Never.I have my Garrett ACE 250 here,FCC certified and imported to Israel without a single issue.
So am I the one who messed up? I don't think so.
I'm now simply in a situation in which I need the vendors help,and I'm not getting it. Don't need any "secret formula" or something like that.Just a short feedback from the support.Yes,we do have a certifications to show you/No,we don't have it.
"Israel - The Antiquities Act 1978, Section 9a states that `no person shall excavate in a private property for the purpose of discovering antiquities, nor search for antiquities in any other manner, including the use of metal detectors, nor gather antiquities unless he has received a licence for such from the Director. Breach of this section carries a liability to imprisonment for a term of 3 years...."
Thank you for informing me about my country's laws. Why are you doing that?
Why do you think I need to explain to the Customs agent the purpose of the detector import? Nothing like that sir.I was only asked to provide certs.And that is what I'm asking Tesoro to help me with. Now,let me explain couple of things about our local laws. One CAN import metal detector to Israel.No explanation needed. One CAN use it in Israel, just not within archeological sites, and not gathering antiquities with that. I and many others are using and importing it happily.
I understand you want to "protect" Tesoro, but really hope you are not doing it for money,as you are not doing a good job sir.
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