New Minelab SDC 2300 Just Arrived ... Disappointed Even Before I Use It
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  1. #1
    us
    Apr 2020
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    New Minelab SDC 2300 Just Arrived ... Disappointed Even Before I Use It

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    So, I was super-excited to get this. However, as I open the box, this $4,000 metal detector is packed horribly. I've searched the net for unboxing videos and have been unable to find any. I've found some Equinox unboxing videos and their packaging looks COMPLETELY different. Mine came rattling around in the box with scuffs and scratches, totally dusty, greasy fingerprints all over, headphones and batteries just kind of thrown in some bubble wrap ... very unprofessional looking. Can anyone tell me if this is how the SDC 2300 is supposed to come or did I get sent a refurb unit?

    Thanks in advance for any help ...
    Last edited by Rehctelf; Apr 25, 2020 at 04:41 PM.
    Honest Samuel likes this.

  2. #2
    Charter Member
    us
    Jul 2006
    Florida
    Minelab_Equinox_ 800 Minelab_CTX-3030 Minelab_Excal_1000 Minelab_Sovereign_GT Minelab_Safari Minelab_ETrac Whites_Beach_Hunter_ID Fisher_1235_X
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    Quote Originally Posted by Rehctelf View Post
    Click image for larger version. 

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    So, I was super-excited to get this. However, as I open the box, this $4,000 metal detector is packed like a Chinese piece of crap. I've searched the net for unboxing videos and have been unable to find any. I've found some Equinox unboxing videos and their packaging looks COMPLETELY different. Mine came rattling around in the box with scuffs and scratches, totally dusty, greasy fingerprints all over, headphones and batteries just kind of thrown in some bubble wrap ... very unprofessional looking. Can anyone tell me if this is how the SDC 2300 is supposed to come or did I get sent a refurb unit?

    Thanks in advance for any help ...
    Who did you buy it from, Minelab doesn't sell direct to customer, they are who you need to contact, maybe it was a return to dealer.
    Rehctelf, RustyGold and sprailroad like this.
    PLEASE READ OUR RULES. CLICK HERE TO READ ------> TreasureNet.com Rules

    2nd Amendment
    "A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed"

    Si vis pacem, para bellum "If you want peace, prepare for war!

    USAF 1967-1971

    I do solemnly swear (or affirm) that I will support and defend the Constitution of the United States against all enemies, foreign and domestic..."

    No Expiration Date!

  3. #3
    us
    Apr 2020
    Ventura, CA
    Minelab SDC 2300
    19
    21 times
    Prospecting
    Quote Originally Posted by Treasure_Hunter View Post
    Who did you buy it from, Minelab doesn't sell direct to customer, they are who you need to contact, maybe it was a return to dealer.
    A bunch of forum members recommended Kellyco, so I ordered it from them. I'll give them a call on Monday, they seem reputable.
    Last edited by Rehctelf; Apr 25, 2020 at 10:06 PM.
    Honest Samuel likes this.

  4. #4
    Charter Member
    us
    Nov 2012
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    Yes, you better call them. If you also put it on a credit card and they don't play nice you have a lot more rights than if you used a debit card (I worked in a big bank in that department.) I don't think you'll have any problem though.

  5. #5
    us
    Apr 2020
    Ventura, CA
    Minelab SDC 2300
    19
    21 times
    Prospecting
    Quote Originally Posted by smokeythecat View Post
    Yes, you better call them. If you also put it on a credit card and they don't play nice you have a lot more rights than if you used a debit card (I worked in a big bank in that department.) I don't think you'll have any problem though.
    Yes, I used a CC because my card extends the manufacturer's warranty by one year ;-)

  6. #6
    mx
    Procali

    Nov 2013
    BajaMex
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    when I got mine, it arrived in a cardboard box packed with bunched up newspaper, no charger or headphones, and it had an odor like in the Seinfeld episode of the B.O. it was an entity on it's own , on my review videos I was unable to stay calm and control my oral expressions due to the stench of a rotten mesquite bonfire, on a latter date they sent me a charger , an new headphones, its a beauty of a detector, used it in famous hunted out pounded spots and not one skunk to this day, the stench is still hanging on to the carcass of my sdc, maybe it was given a bushdoctor , shaman blessing , i don't know, but as long as the gold keeps on singing, I dont complain anymore. still call and tell em to send you your money's worth, mine was free!!!! gl and hh
    Rehctelf and Honest Samuel like this.
    2016. Silver coins 55. Gold watches 2.

  7. #7
    us
    Apr 2020
    Ventura, CA
    Minelab SDC 2300
    19
    21 times
    Prospecting
    Well, after fully charging the batteries, reading the manual, and watching several videos about how to set up the SDC 2300, I have to say that the one I received is a complete non-working piece of crap ... crazy loud erratic noise all of the time, none of the sensitivity buttons do anything ;-(
    Last edited by Rehctelf; Apr 25, 2020 at 11:11 PM.
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  8. #8
    Charter Member
    us
    Jul 2006
    Florida
    Minelab_Equinox_ 800 Minelab_CTX-3030 Minelab_Excal_1000 Minelab_Sovereign_GT Minelab_Safari Minelab_ETrac Whites_Beach_Hunter_ID Fisher_1235_X
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    Your not trying to run it in the house or near power lines are you?
    PLEASE READ OUR RULES. CLICK HERE TO READ ------> TreasureNet.com Rules

    2nd Amendment
    "A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed"

    Si vis pacem, para bellum "If you want peace, prepare for war!

    USAF 1967-1971

    I do solemnly swear (or affirm) that I will support and defend the Constitution of the United States against all enemies, foreign and domestic..."

    No Expiration Date!

  9. #9
    us
    Apr 2020
    Ventura, CA
    Minelab SDC 2300
    19
    21 times
    Prospecting
    Quote Originally Posted by Treasure_Hunter View Post
    Your not trying to run it in the house or near power lines are you?
    No, I live on the beach and took it down to the waterline. I'll take it to the mountains tomorrow just to be sure, but it looked hokey when I opened it up. I hope I'm wrong. Will report back tomorrow.
    Honest Samuel likes this.

  10. #10
    Charter Member
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    papa

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    Georgetown, SC
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    Sorry to hear that. I do think you're making a mistake using it. You should have closed it up, called Kellyco, and returned it. Now you've used it, it's yours.
    RustyGold and Honest Samuel like this.


    "And so the population was gradually led into the demoralising temptations of arcades, baths, and sumptuous banquets. The unsuspecting Britons spoke of such novelties as 'civilisation', when in fact they were only a feature of their enslavement." Tacitus, Roman Senator and Historian, written AD 98.

    The Bald Eagle photo...he/she posed for me, gave me it's best American look. I felt privileged to get the shot.

  11. #11
    us
    Apr 2020
    Ventura, CA
    Minelab SDC 2300
    19
    21 times
    Prospecting
    Quote Originally Posted by Kray Gelder View Post
    Sorry to hear that. I do think you're making a mistake using it. You should have closed it up, called Kellyco, and returned it. Now you've used it, it's yours.
    I haven't gotten it wet, scuffed it up, or damaged it ... only testing it. If it is defective, they WILL be taking it back ;-)

  12. #12
    Charter Member
    us
    IT COULD BE A VALUABLE PRIZE "YOU NEVER KNOW"

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    That is why i do not buy from Kellyco any more. i do not trust them.
    Rehctelf, Mudflap and mh9162013 like this.
    ".. Let no one know what , when , or where ..'

  13. #13
    us
    Jul 2019
    dallas
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    Quote Originally Posted by Keppy View Post
    That is why i do not buy from Kellyco any more. i do not trust them.
    Absolute shame. I have bought from kellyco since 1984. Never had a problem. They'll make it good, I hope.

    They let me return a detector after a month, once. (Store credit, but better than I expected. I was really over a barrel, living overseas, and like I said, I had used the thing a month.)
    Rehctelf likes this.

  14. #14
    Charter Member
    us
    Jul 2006
    Florida
    Minelab_Equinox_ 800 Minelab_CTX-3030 Minelab_Excal_1000 Minelab_Sovereign_GT Minelab_Safari Minelab_ETrac Whites_Beach_Hunter_ID Fisher_1235_X
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    Quote Originally Posted by Rehctelf View Post
    No, I live on the beach and took it down to the waterline. I'll take it to the mountains tomorrow just to be sure, but it looked hokey when I opened it up. I hope I'm wrong. Will report back tomorrow.
    Call them and tell them you want to return it period.
    Rehctelf likes this.
    PLEASE READ OUR RULES. CLICK HERE TO READ ------> TreasureNet.com Rules

    2nd Amendment
    "A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed"

    Si vis pacem, para bellum "If you want peace, prepare for war!

    USAF 1967-1971

    I do solemnly swear (or affirm) that I will support and defend the Constitution of the United States against all enemies, foreign and domestic..."

    No Expiration Date!

  15. #15
    us
    Apr 2020
    Ventura, CA
    Minelab SDC 2300
    19
    21 times
    Prospecting
    UPDATE: Well, I took it to the nooks and crannies of Red Mountain by my house in Ventura. It turns out there was a small piece of plastic in the battery compartment that caused it to reset every time the 2300 would move. Took that out, dialed it in, and everything is working fine now ... although, based on the condition of the unit when I received it, I am pretty sure someone had returned it to the dealer even if they had not taken it out to the dirt. Now that it's working, I'll keep it ...

 

 
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