Garrett Service department
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  1. #1
    us
    monty

    Jan 2005
    Sand Springs, OK
    ACE 250, Garrett
    10,747
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    Garrett Service department

    As most of you already know I have recently purchased a Garrett GTI 2500. Last week one of the ear pads came loose on my Garrett headphones that came with the detector. While stolling through some heavy foilage I apparently knocked the earpad off and lost it. I know, I know, the detectorist loosing parts off his detector......pretty bad! Anyway, I emailed Garrett to order a new earpad and got an email back saying a new earpad was being shipped to me that day with no charge. Altlhough not a biggie, it's nice to know they stand behind their product and although the loss was entirely my fault they are going to make it good at their expense. Way to go Garrett! JIM
    Don't make me loose the hounds! If you dig, Cover up your holes.

  2. #2
    cachehunter

    Re: Garrett Service department

    garrett service is great they know how to take care of there customer's

  3. #3
    shorty

    Re: Garrett Service department

    I work a couple miles from the Garrett plant. They have a small museum, and display room. If you think their service is good, you should see how helpful and friendly they are when you walk in. They spent a lot of time with me when I was looking for my MD. I bought my MD on the internet from K-CO. Garrett has great people.

  4. #4
    T-Rex

    Re: Garrett Service department

    have never had a problem, but this is sure nice to know...

  5. #5

    Aug 2004
    920
    8 times

    Re: Garrett Service department

    LOL, I knocked an ear pad off my headphones too. Unfortuneately, I have no idea where to get a replacement. Mine is a set of those cheapie Treasure Wise headphones. Tyring to manuever through the cedars and brambles managed to steal one of my pads. Wish I could get another.
    Happy Tesoro user - Mid Missouri

  6. #6
    us
    monty

    Jan 2005
    Sand Springs, OK
    ACE 250, Garrett
    10,747
    134 times
    All Types Of Treasure Hunting
    Banner Finds (1)

    Re: Garrett Service department

    If you can find a manufacturer or importer they should be able to help you. Ask the company where you bought the headphones. JIM
    Don't make me loose the hounds! If you dig, Cover up your holes.

 

 

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