bad coil

[sniffer]

during the CTH4, I discovered that my Etrac wasn't working right. after a consult with Gonehunting, it was decided it had a bad coil.
sent it in to Minelab, they notified me when the received it.
they again notified me when they put it on the bench to test it.
the coil was defective. they called me at home letting me know the results of the testing and to let me know they were sending it back to me and that a new coil would be shipped separately. I got the Etrac on thurs. and the the new coil the next day.
put it all together and went to a basketball court that I'd checked before (without much luck) what a surprise.
I found all kinds of stuff I missed before.
thanks Minelab

 

Amazon Forum Fav 👍

Treasure of Victoria Peak - Grab it through Amazon!

[Georges Minelab Safari]

 

[Sandman]

We like it when a company does the right thing for us. This is one of the cases.

 

[sniffer]

they told me 7-14 business days, I had it back in 7 days

 

[Bart@Big Boys Hobbies]

Now that's service!

 

[Woodland Detectors]

 

[Mach1Pilot]

I'm glad to see another example that Minelab has made huge strides in their service department!

 

[sniffer]

I was totally impressed by the service and professionalism of their repair dept.
thanks Minelab

 

[sniffer]

they did me right. if I ever have a problem again, I won't hesitate to send it in