i went into a hells cargo branch today and requested $6/cents, $14/nickels, & $40/dimes. the teller asked if i had a business account. i do.
she does some calculations and says it would cost $4.05 for these 27 rolls (15¢/roll). i decline, saying that i can get these from other branches at no cost. she says that the policy is company wide and mentions that they are charged a fee for turning in rolled coin to their processor. i pointed out that 22 of the rolls were customer wrapped and that if i got them they wouldn't be charged for them since they never left the building! at this point the hovering overboss joins the conversation stating that the policy had changed in february. i thanked them for their time and left.
i've been to at least 30 branches and this is only the second time that i have had this fee presented to me. in fact, i have gotten at least 20 brinks boxes of coins from this particular branch over the past five months but now i guess the game has changed. the next time i go in i am going to ask if there is a fee for submitting a coin-lok deposit..hopin' for a 'no' answer!
any experiences like this? suggestions? i don't want to engage in any 'ruining it for everybody' behavior!
she does some calculations and says it would cost $4.05 for these 27 rolls (15¢/roll). i decline, saying that i can get these from other branches at no cost. she says that the policy is company wide and mentions that they are charged a fee for turning in rolled coin to their processor. i pointed out that 22 of the rolls were customer wrapped and that if i got them they wouldn't be charged for them since they never left the building! at this point the hovering overboss joins the conversation stating that the policy had changed in february. i thanked them for their time and left.
i've been to at least 30 branches and this is only the second time that i have had this fee presented to me. in fact, i have gotten at least 20 brinks boxes of coins from this particular branch over the past five months but now i guess the game has changed. the next time i go in i am going to ask if there is a fee for submitting a coin-lok deposit..hopin' for a 'no' answer!
any experiences like this? suggestions? i don't want to engage in any 'ruining it for everybody' behavior!
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