Portland Fred Meyer & Save-a-Lot stores Refuses Shopper's Money, Make her Cry
A woman in Portland said her local grocery store refused to allow her to pay for her shopping cart items with $32 in loose change.
The shopper, who was too embarrassed to use her name, said the clerk at the Save-a-Lot store would only accept $5 of the change, claiming it was store policy, KATU reported.
The woman told KATU that she tried to use her loose change at another area grocery to buy her family food -- a Fred Meyer store -- but the manager there directed her to a coin exchange machine instead, where the fees run about 10 percent.
She said the Fred Meyer manager later agreed to cover the exchange machine fee after she started sobbing.
Representatives from each of the stores later apologized for the incidents, and advised that store employees and managers would be retrained on checkout policies -- specifically that all payments, cash or coin, were accepted.
Read more: http://www.wptz.com/news/29661621/detail.html#ixzz1ca8wtJkQ
A woman in Portland said her local grocery store refused to allow her to pay for her shopping cart items with $32 in loose change.
The shopper, who was too embarrassed to use her name, said the clerk at the Save-a-Lot store would only accept $5 of the change, claiming it was store policy, KATU reported.
The woman told KATU that she tried to use her loose change at another area grocery to buy her family food -- a Fred Meyer store -- but the manager there directed her to a coin exchange machine instead, where the fees run about 10 percent.
She said the Fred Meyer manager later agreed to cover the exchange machine fee after she started sobbing.
Representatives from each of the stores later apologized for the incidents, and advised that store employees and managers would be retrained on checkout policies -- specifically that all payments, cash or coin, were accepted.
Read more: http://www.wptz.com/news/29661621/detail.html#ixzz1ca8wtJkQ