This is Why You Buy a Tesoro

[SusanMN]

A month or so ago I finally did what I have been postponing for two years - sending my 8 year old Tiger Shark back to Tesoro for a checkup and to fix some minor issues. I am very attached to this machine and having it away from home feels sort of like not knowing where your kid is. Tesoro responded very quickly when I emailed to make sure it arrived and to ask for another email when it was being shipped back so I could watch for it.

And, when it was ready, I got a nice email from Rusty with a tracking number. When it arrived today, not only did it get a tune up and repairs, but I also got new headphone pads, the old pads back I case I ever needed one, three tubes of silicone and a new battery pack. I was just blown away by these extras that went beyond just warranty service.

Not only do they make great machines but their warranty service is outstanding. If you are thinking about a Tesoro, know that they go above and beyond for their customers.

 

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[luvsdux]

I haven't had many issues with my Tesoros, but when I have had a reason to deal with them, the service was superb.
luvsdux

 

[Fletch88]

I'm waiting on my Tiger to get back as well. I regret selling the first one that I bought new a couple of years ago. I traded for a used one with a bad 8" coil unfortunately. This was the model with interchangeable coil and now I decided to go with 10.5" coil that will be hardwired. I enjoy talking to Rusty about detecting in general.

 

[Sandman]

You can't beat Tesoro's service.

 

[DiggerinVA]

Some of the others have good customer service, but none can claim the lifetime warranty that Tesoro does!

 

[oldsurfer]

Heard a TON of good stuff about Tesoro service...some really good manufacturers & great detectors out there, but not many of em have great customer service...bet my next detector is a Tesoro!

 

[Silver Simon]

I've always considered getting a Tesoro. I love my Deus and all, but there is something so wonderfully retro about Tesoro's design that is appealing. It just goes to show that you don't need all the bells and whistles to get good performance. On top of that, American made with a lifetime warranty? Impressive.

 

[penzfan]

Great Service, friendly people and the Sand/Tiger Sharks are built like a Sherman Tank. And with the Lifetime Warranty it's a no brainer...