Anyone else get a tampered with box?

[mrbelvetron]

I ordered $1,000.00 in halves from the bank and when they arrived, my usual teller told me "one of the boxes is really tore up." I checked and the box was being held together by packing tape. I thought maybe it had been damaged in shipping but when I opened it I saw that about 10 of the rolls were wrapped in different wrappers than the others, and about all of the rolles had one end crimped by the machine while the other end was simply folded over.

All of the rolls with the folded ends were solid date rolls of 72's thru 79's, various circulated grades, and the 10 mismatched rolls had dates written on them but were not the dates as labeled. Still solid date rolles though.

It took me about two days to pick them up after they arrived so I can't help but think that someone at the bank may have gone through them. I doubt that though, but I can't think of an explanation for getting them from the company in such a sorted way.

My teller told me before that one other guy orders halves so if it turns out that he brought a box back in (not cool though, to use the ordering bank as a dump) and took one of mine, I'm going to be having a little conversation with the branch manager.

Of course, I was skunked on the jacked up box, and the other box, which was by all appearances normal.

 

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[Silver_Fox]

I've never had a box like that but if I did someone would be getting an ear full.

 

[BBcardsRI]

I wouldn't have stood for that, especially if they tried pitching it off as a box fresh from the truck.

What the other hunter probably did was exchange one of his searched boxes for one of your unsearched ones.

Other people here have complained about the same thing and some of our members have actually been the ones doing the poaching.

Anything goes in CRH and you need to be prepared for that, and also unwilling to stand silently by while people mess with you and your supply.

~Dave

 

[bmanofnbc]

I understand the frustration with this but it is NOT the banks job to supply us with "unsearched" coins....it is their job to provide the correct amount of coins ordered.

Go ahead and give the bank manager an earfull and see how quick the fees get added to your coin orders.

 

[BBcardsRI]

The above is true.

But if a teller says something like "we got the two boxes in that ordered" or something else to decieve you into thining these are fresh off the truck or something when they KNOW that someone else came in and switched out their searched box for one of yours, then you have a case to argue.

They know darn well why we order these boxes... so to give you a searched one is not the nicest thing to do.

I'm not saying this was the case here, but it darn well could have been, and it HAS been for others.

~Dave

 

[treasurefiend]

At mt bank where I get my halfs from, they write my account number on the box so they don't give it to somebody that didnt order it. Ask if they can do that for you. Or if you don't want your account on the box ask them to put your name on it so this doesn't happen again.

 

[Silver_Fox]

I understand the frustration with this but it is NOT the banks job to supply us with "unsearched" coins....it is their job to provide the correct amount of coins ordered.

Go ahead and give the bank manager an earfull and see how quick the fees get added to your coin orders.

If I order 2 boxes, that means I expect to sealed boxes straight from the supplier.

 

[MalteseFalcon]

My thoughts exactly. I have never received a box passed off as new that had been searched.

If I did, I would have a conversation with the branch manager.

That said, my branch who orders these for me has few employees, and they all know me, so I am not too worried about it.

 

[mrbelvetron]

I'm not saying I'm upset with the bank, my regular tellers know my boxes when they come in. In all likely-hood a different teller gave the other guy one of my boxes and took his. My teller commented on the box and I checked to make sure all of the rolls were there, I just knew I wouldn't be finding anything.

When I say I'll have a conversation with the manager I just mean I'll suggest marking the boxes so they aren't handed out to others who didn't order them.

I don't expect that to be a problem, and in all correctness if coinage is at the bank, someone asks for it, and is ready with the cash or account balance to get it, there is nothing saying the bank has to hold "my" halves for me. The situation was just frustrating.

On a positive note, I went to a different bank today to dump the halves and they had a partial bag so I topped it off and took it. Hopefully karma will help me out.....

 

[BBcardsRI]

As far as you thinking there is nothing stating the bank has to keep the coinage for you... that very well may not be the case. You ORDERED the coin, so it is technically yours now, even before you pick it up.

If Dunkin' Donuts orders $1000 in nickels at a bank for their store/s and then goes to pick it up only to be told they gave it to a different business that came in and asked for it... you can be darn sure there would be complaints filed, and rightfully so.

Anywho, good luck on your partial bag... hope you score some shiners.

~Dave

 

[bmanofnbc]

As far as you thinking there is nothing stating the bank has to keep the coinage for you... that very well may not be the case. You ORDERED the coin, so it is technically yours now, even before you pick it up.

If you ORDERED $1,000 in coin and GOT $1,000 in coin then they didn't short you anything.... and it isn't yours until you pay for it. What if you order 2 boxes of halves and then never come get them? Is the bank stuck with "YOUR" coins forever?

If Dunkin' Donuts orders $1000 in nickels at a bank for their store/s and then goes to pick it up only to be told they gave it to a different business that came in and asked for it... you can be darn sure there would be complaints filed, and rightfully so.

now THAT is a different story all together. If you order coins and they are given to another customer then you have every right to complain.

 

[BBcardsRI]

So where is the line between those cases?

Which coins are "yours"?

The ones that you ordered specifically or whatever the bank happens to have when you come in to collect on your order as long as they have enough to cover it.

~Dave

 

[bmanofnbc]

Where is the line?

I would say that as long as they provide the correct dollar amount ordered then we have no right to complain. They are banks not coin shops.


I am not just being argumentative here, I'm just looking at it from the banks point of view.

happy hunting all, I have $75 worth of customer wrapped pennies to go search through now

 

[fistfulladirt]

Where is the line?

I would say that as long as they provide the correct dollar amount ordered then we have no right to complain. They are banks not coin shops.


I am not just being argumentative here, I'm just looking at it from the banks point of view.

happy hunting all, I have $75 worth of customer wrapped pennies to go search through now

I agree with bman, banks are not coin shops. And do NOT mention to tellers, or even HINT that you are seeking silver, or your'e gonna blow it! AMC

 

[gracie8888]

We got a few boxes that had rewrapped rolls in them (machine rolled on one end, folded over on the other end). I probably wouldn't have cared but a lot of the rolls were SHORT! In one particular box, nearly every roll was missing one or two but the worst roll was four short. After that, I explained the situation to the person who ordered the coin and refused to take those boxes.

 

[coinmojo]

This has happened to me and many others before. It is just part of the game.

Yes if you order a box you expect a fresh box but there is no guarantee. Just take it and dump like you normally would. Let them know what happend the next time you pick up, but don't complain to much.

As long as you got the correct amount it wont matter to them that you did not score any silver, cause they are not there to supply you with dream boxes, just the dollar amount in the coin denomination you ordered.

Yes it sucks. But if you want to keep getting boxes you should not push the subject too hard. It all depends on the rappore you have with your bank.

The company which supplies the coin should be re rolling and validating the accuracy of your order.
the only way for them to do that accurately is to crack, count, re roll and repackage the coin.
They all use fully automated systems for that process.
It sounds like either the supplier or the bank short cutted the process to save a fee putting you at risk (on the burden) in case the person who cashed in the coin shorted the rolls.

I say this because it is my understanding that most banks have to crack open the rolls and bag them up in 500 or 1000 dollar amounts and ship back to company's like Brinks or Loomis. Who than repackage and fill orders.

With that being said I have recently been getting rolls that are short from the Fed / Loomis here in Michigan. And it has happend more than once and with dimes as well. I have gotten dime rolls that are as much as 5 dimes short.

The Half dollar boxes here from the Fed are the flat 5 x 10 rolls in the yellow strings and sons wrapper are very inconsistant.

My bank will not do anything about it once I leave the bank. So if I wanna be reimbursed for short rolls I need to open the box there and pick out rolls that look short and open them in front of the teller. What a pain in the But for me and the teller.

So it becomes the price of doing Business. I just bite my tongue and take my chances because so far there are no fee's So the few rolls that are short are what I consider the fee.....

By the way some rolls are 1 coin up and some are 2 down but it's usually within 3 or 4 dollars per box, never more though. And sometimes I actually find Silver.......

By the way my Brinks boxes are very Accurate. Although I have gotten recycled ones in the past. But most of the time I get accurate virgin boxes.

Hope this helps.

Mojo

 

[golden silver]

Yes this has happened to me as well. Occasionaly when I would order boxes from BOA I would get a box like the one you describe. What more then likely happens is that a coin roll hunter turns in a complete box that they have already searched through. Sometimes they will replace brinks rolls with other rolls but then the bank tapes it up after they receive it. It is always a big dissappointment when this happens but what can you do besides buy it with a smile and say thanks for ordering them for me. If you refuse them then they may not want to order you a different box.

-Golden Silver

 

[markmopar]

The first two boxes I ever bought were Brinks boxes from a local bank. All opened and repacked then the box retaped. The opened ends were put facing down.
two coins short.

 

[jim4silver]

The first two boxes I ever bought were Brinks boxes from a local bank. All opened and repacked then the box re-taped. The opened ends were put facing down.
two coins short.

I have seen several times in my taped brink boxes rolls that fit this description that have silver in them. Sometimes the rolls have one end that looks normal and one end that seems open but smashed closed. I don't know why some rolls come this way but I have seen boxes where all the rolls look like this and there is a decent amount of silver in them. Sometimes one end looks like the roll is coming apart and you can easily grab the corner sticking out and rip the roll open. But these rolls were not "recycles".

If the box is not re-taped and the rolls look tampered then they probably are. For the past few weeks many Brinks boxes here have had rolls that look like this but I have found keepers in them. In the past there would always seem to be 5 to 10 rolls mixed in the box that have this appearance, but again sometimes they have silver.

The key has been is the box re-taped. A couple of times I have gotten boxes that were not taped, and the rolls looked different. In my area the recycled rolls have both ends looking somewhat normal, but upon closer inspection one side is tucked under.

Jim

 

[maine_Jim]

I haven't had any boxes come with coins re-rolled but my CWI boxes are usually bursting at the seams. The tellers are usually tiny girls that can barely carry one box out of the vault let alone the two they usually try hauling. Occasionally they will drop them on the counter for me and bang, the side blows out and the rolls go flying . The Brinks boxes are much better designed and I've never had one come to me taped up. I think I would have to let it slide once but after that I would make a stink about it.

Maine_Jim