Ebay visibility question. Can you see it?!?!?

[DFW_THer]

I feel like I'm going mental. I have two listings (one with a bid) that are very clearly active auctions, but when I search for them, absolutely nowhere to be found. Why? Can you see these items?

This listing for instance:

VTG Shinsei Red LAMBORGHINI COUNTACH 5000S RC Car 1:12 49mhz W/box Near Mint!! | eBay

After you view it directly following the link, please search for "Shinsei Lamborghini" and tell me if my item pulls up in the search? I can't find it on my PC or on mobile search, or on the ebay app.

I swear there's an easy answer. I'd call eBay customer service but I'm not crazy. Figured a fine individual here could talk me off a ledge.

Brad

 

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[vpnavy]

You do realize I can't even find "Shinsei Lamborghini" when I am on your page! Otherwise you are correct - I search on "VTG Shinsei Red LAMBORGHINI" with both "title" and "description" selected and it doesn't show up.

 

[DFW_THer]

 

[DFW_THer]

Bizarre. Only when you click on my store name does it pull the items.

 

[DFW_THer]

Hung up with eBay customer service. "Did you revise it? Are you on vacation mode? We'll have to call you back in 10-15 minutes to figure it out.." I said great.. If I'm not getting item traffic, then I'm going to need a final value credit. LOL

 

[WhiteTornado]

It ain't just you. When I search eBay for Shinsei Lamborghini, yours does not come up in the results (5 total). Nor when I search for Shinsei Red Lamborghini, which was part of your exact auction title (0 results found).

I've seen this brought up multiple times on the eBay Community weekly chat with their staff. Seems to be something with the Cassini search engine and I believe it also affects results when doing a Google search and wanting to get eBay hits in the results.

 

[AlienLifeForm]

Could be why my viewings are down too, *******s.

Who would have guessed a fatherless child would be a banned word.

 

[DFW_THer]

Could be why my viewings are down too, *******s.

Who would have guessed a fatherless child would be a banned word.

Site can be quite hypocritical at times. Someone can post up and joke about metal detecting a sex toy and post pictures with four pages of heavy sexual innuendo, but god forbid you write the word b******s in the ebay forum.

 

[DFW_THer]

Been on the line with ebay customer service for 40 minutes because I'm absolutely insane. That is after my first call was disconnected. On my 5th agent for this phone call. What an insufferable mass of idiots.

 

[KirkS]

Like the others, it doesn't come up in a search, or as one of your 'other items'. Very weird.

 

[AlienLifeForm]

Been on the line with ebay customer service for 40 minutes because I'm absolutely insane. That is after my first call was disconnected. On my 5th agent for this phone call. What an insufferable mass of idiots.

I have never had to call ebay, but it sounds like you are on the line with AT&T. If that is the level of stupidity you are dealing with, lord have mercy on your soul.

 

[4x4x4]

AAAK ! I've been infected ! I can't find it either !
Tried a number of ways also......... No , you are NOT mad.
Good luck !
Mark.

 

[OtakuDude]

Same for me. I did a search for 'Shinsei Lamborghini' as you asked and while five items did come up, yours was not among them.

Ebay's had this problem for years now and I can't seem to figure out what causes it. Sometimes when I list an item, it won't be found for days and other times when I list, it's viewable within minutes.

That's one of the reasons I went with a store instead of just using the 50 free listings they offer. Items are posted for a month and if/when they fail to sell, they're automatically relisted. I figure that if I post items under these conditions, eventually everything I offer for sale will become viewable by the customer base at large.

 

[Paleo_joe]

I'm pretty sure I've noticed different search results on my phone vs PC.

 

[DFW_THer]

I'm pretty sure I've noticed different search results on my phone vs PC.

I have tried ALL methods. Phone site, classic site, phone app, mozilla, chrome, IE

 

[DFW_THer]

Same for me. I did a search for 'Shinsei Lamborghini' as you asked and while five items did come up, yours was not among them.

Ebay's had this problem for years now and I can't seem to figure out what causes it. Sometimes when I list an item, it won't be found for days and other times when I list, it's viewable within minutes.

That's one of the reasons I went with a store instead of just using the 50 free listings they offer. Items are posted for a month and if/when they fail to sell, they're automatically relisted. I figure that if I post items under these conditions, eventually everything I offer for sale will become viewable by the customer base at large.

I have a store too, but been doing more auctions recently. I like the 'good till canceled' method an maybe I'll just have to go back to it... Ebay has too large a footprint in the online marketplace to be having issues of this nature. It baffles me.

 

[DFW_THer]

PROBLEM SOLVED!!! Posted to ebay community and one nice user identified the issue:

Answer:



If you're currently selecting the Local Pickup option, this may be the problem. NOTE: I do not know if this has been fixed as of this email, but ...
I posted two auctions, this week, and used the "Local Pickup" option. Subsequently, those two new auctions would not show up in search results. I called eBay and the tech confirmed that this is a currently existing "glitch" (that was her term).
I unchecked the option and, after several minutes, my auctions were searchable.
If this is your problem, just know that eBay told me they will be fixing this. So the feature may work again, soon.

I can also point to another scenario with this problem.
See my message posted in this thread:
http://community.ebay.com/t5/Selling/Listings-not-showing-up-in-search-results/qaq-p/26913057/commen...

 

[Paleo_joe]

Super good to know. I won't be checking that box!

 

[AlienLifeForm]

Thanks for posting that - looks like im going to have to go thru and uncheck that box on my listings. Yeesh.

 

[diggummup]

On the bright side of things your listing sold for more than the others that were listed. You got top dollar comparatively speaking. Still doesn't show up yet on completed listings. Shinsei Lamborghini | eBay