scrooge said:
I am buying a Sand Shark since Garrett can't seem to fix my Infinium.
I'm not sure if the Machine is faulty, or you are not operating it correctly......I had a bit of a learning curve with mine, and stuck with it. I seem to only use it these days for water hunting. The places I hunt are hunted regularily, or hunted out and sometimes are old and never been hunted before. I won't use it at the cut, as there is just too much junk there, and it ends up being a lesson in futility. If the water is producing a lot of waves, I either stay in the shallows or stay in the deep with the box under water. The area in between is too difficult to work. The Infinium is not a do it all-turn on and go machine. It works very well in certain areas, and as you have noticed, not so well in others. However, it is a killer in high mineralized soil and heavy salt water. It was designed to find gold in some of the most highest mineralized soil in the world. Garrett water-proofed it so it could also be used in water. I think it is a gold machine first, water machine second. No machine does it all, and the Infinium definitely has some strengths and also some weaknesses. I see you also have other machines, which is how most of us operate too. If the Infinium doesn't work well under certain conditions, by all means use a different machine.
I have been using Garrett products for over 15 years and have had nothing but praise for their customer service. If you aren't happy with the service, let them know. They truly want you to be a happy customer.
Good luck with whatever you do.
Been metal detecting 25 plus years and know how to operate a metal detector.. I am not the only one with the same problems that can be found posted on numerous forums. That includes you..Garrett has quality control issues. The machine has been sent in twice for NEEDED repairs in 9 months. Garrett shouldn't market a machine to be used in the saltwater if it is not designed for that environment. I am glad you are happy with Garrett. I don't have a problem with the customer service I have a problem paying for something I can't use and continually needs repair... I just want a machine that works. From your post it seems like you work for Garrett. I have been posting my unbiased problems with the unit. I personally will not buy another Garrett product.