KGCnewbieseeker said:
I dont send back food eather i just have them take it off the check. gross. and i worked in fast food and in the kitchen and they do really nasty things to customers food who are pains in the butt. gross. my advice just have them take it off the bill and go somewhere else. its not worth it.
I have sent food back. One notable time was when I ordered an omelette with just mushrooms in it, no cheese. (Every single item on the menu had cheese, and I'm allergic to it. But I was with friends.) Waitress said no problem. But the chef made it with Swiss anyway. The waitress didn't even bring it out, reminded the chef it was "without cheese." So the chef made a second one. No Swiss. But when the waitress brought it out, I lifted up the white, crumbly stuff on top of the omelette, smelled it, looked at her, and asked, "what's this?" She said, "grated Parmesan." I handed it to her, and said, "you know what to do." She said, "Yup." (She understood, it wasn't her doing.) Then the chef came out to me, and straight out, in front of my friends, said, "Just what the hell is your problem!?!?!" I looked right back at her, and said, "My problem is that I'M ALLERGIC TO CHEESE. I've got a long drive home [was 500 miles from home] and would rather spend it driving than IN THE HOSPITAL!" The next omelette came out with just eggs and mushrooms -- as far as I could tell. I did leave a nice tip, but told the waitress to not share it with the chef. (Waitress was nice, and understanding. Chef was a bitch.) When paying for the meal, the cashier asked how it was. I said, "Well, considering that I had to have my order made three times before it was right, and I STILL DON'T KNOW IF THE CHEF SPIT IN MY OMELETTE, it was okay." (The chef was five feet from the cashier when I said this.) Needless to say, I never ate there again. But, damnit, I was hungry, and figured the heat of the grill would sterilize anything she would have spat into it.
I've sent other food back, too, but only when the order was obviously wrong. I've suffered through badly cooked food otherwise. But when I'm paying outrageous prices for food, I expect it to be prepared the way I ordered it.