Well, guys, I'm on the 'other end'. I'm a buyer. I've never sold anything on Ebay. I've bought a lot, and I mean a lot, of stuff on Ebay. So far, I've only had three instances where I was disappointed.
I bought a 'cheap' accordion. The buttons on it 'stuck' when they were pushed. I contacted the seller and was sent another one as soon as he received the return.
About a year ago I bought something, don't remember exactly what it was. I didn't read the description as well as I should; but it was a little vague. I consider my fault although the description was vague about needing a charger for the item. I sent a note to the seller and suggested that he should make it clear that the item wouldn't work without a charger. Never heard a word from him. I gave no feedback.
The last item was a glass slide for a guitar. It was broken when I received it. When I didn't send a feedback, I was sent an email asking if I had received the item and if I was satisfied. I replied about what had happened. They offered to refund my money. I said I didn't expect a refund because of the small price that I paid for the item. It was like $2. I told them to forget it, that I was satisfied enough and would order another one later when I needed some other items from their Ebay site. I then gave the a 5 star rating.
I have bought numerous items from the internet and been very pleased with almost everyone of them. I do try to research what I'm buying and the seller.
Packerbacker, what are you selling on Ebay? PM me and let me know if you have a 'store site' or just individual items.