Tnss, yes Dilek was the only one helpful to me. Not sure where the coil is at. I mailed it to the Nokta repair center at Kellyco and that's the last I heard from it. When it first broke last fall I called kellyco and talked to the guy who sold it to me last spring and he said he had to talk to his supervisor and would get back to me. Two weeks went by and u didn't hear from him so I called him back and he said sorry it's Christmas time and so busy there that he forgot and said he would talk to his supervisor and get back to me lol. After a month of not hearing from him again u emailed Dilek and she was very helpful and kellyco contacted me within two days with an address to send it to. I mailed it to that address and that's the last I heard from it. I contacted them 2 months later and they said they couldn't find it there was so much stuff there. I just gave up and bought another.
Thanks for responding.
I don't like this result here.
A couple things,,number 1, just because Kellyco couldn't find your coil,,,was no excuse for not sending you a replacement.
All they should have e
Requested from you,,is tracking info,,where they actually received coil (package),, and may Dilek knowing what the situation was.
Real easy here.
When they eventually find the coil,,if they can repair,,they could sell it as a refurbished coil at a reduced price.
Sounds like somebody body owes you a coil or some thing.
Like Kellyco.
And Christmas has been quite a while.
Maybe you will get your issue resolved.
