LLanos
Jr. Member
- Joined
- Feb 13, 2012
- Messages
- 42
- Reaction score
- 1
- Golden Thread
- 0
- Location
- Texas Panhandle
- Detector(s) used
- Fisher F2, Compass Liberty 100
- Primary Interest:
- Metal Detecting
- #1
Thread Owner
I had problems with an item a couple of weeks ago. It was broken. Had to ship it back to vendor. Was out shipping cost, cost of box, packing, etc.
I broke down this week and ordered a Lesche digging tool from a board sponser. I ordered serrations on the left side. It arrived today. The serrations are on the right side. I fired off an e-mail to the company and I was not very nice to them.
They just e-mailed me back. They apologized for any inconvenience and are shipping a correct Lesche. I am a little ashamed of the way I talked to them in my initial e-mail. I did apologize to them privately. The purpose of this post is to give credit to a standup company. New England Detectors.
I broke down this week and ordered a Lesche digging tool from a board sponser. I ordered serrations on the left side. It arrived today. The serrations are on the right side. I fired off an e-mail to the company and I was not very nice to them.
They just e-mailed me back. They apologized for any inconvenience and are shipping a correct Lesche. I am a little ashamed of the way I talked to them in my initial e-mail. I did apologize to them privately. The purpose of this post is to give credit to a standup company. New England Detectors.