Short Boxes

[srcdco]

Most of the banks in my area use Loomis as their cash supplier. Over the last couple of years, and more often lately, boxes have been off. I'm not talking about individual rolls being off, but boxes either missing rolls or having extra rolls. I've received several cent boxes short 1 roll, a nickel box short 1 roll, and a quarter box short 1 roll. Three weeks ago, I got a box of dimes with 5 extra rolls, followed the next week with a box short 3 rolls. The tellers say it is happening more and more lately and they are not allowed to complain to Loomis, the bank just takes the loss.

What I can't understand is how a company that's only job is to handle money can be so sloppy. I've tried contacting Loomis about it, but they won't talk to me (or listen).

Is anyone else experiencing this or is it just a Rochester, NY phenomenon?

Scott

 

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[Blackfoot58]

Most of the banks in my area use Loomis as their cash supplier. Over the last couple of years, and more often lately, boxes have been off. I'm not talking about individual rolls being off, but boxes either missing rolls or having extra rolls. I've received several cent boxes short 1 roll, a nickel box short 1 roll, and a quarter box short 1 roll. Three weeks ago, I got a box of dimes with 5 extra rolls, followed the next week with a box short 3 rolls. The tellers say it is happening more and more lately and they are not allowed to complain to Loomis, the bank just takes the loss.

What I can't understand is how a company that's only job is to handle money can be so sloppy. I've tried contacting Loomis about it, but they won't talk to me (or listen).

Is anyone else experiencing this or is it just a Rochester, NY phenomenon?

Scott

That’s crazy, that they can’t complain. I equate it with eating a burned steak in a restaurant rather than telling the waiter. Must be a result of the “everybody gets a trophy so nobody feels bad,” movement.

 

[ARC]

I find anything from Loomis sucks for CRH anyway.
And avoid any Loomis marked wrappers.

 

[srcdco]

I find anything from Loomis sucks for CRH anyway.
And avoid any Loomis marked wrappers.

I don't have much choice. They seem to be the only game in town, since HSBC left (they used Brinks). Every bank I deal with uses Loomis. I'm guessing they are the cheapest, so the banks get what they pay for.

My boxes aren't bad, unless they are filled with Coinstar coins. Loomis empties the Coinstar machines in my area.

Scott

 

[blueberra]

Most of the banks in my area use Loomis as their cash supplier. Over the last couple of years, and more often lately, boxes have been off. I'm not talking about individual rolls being off, but boxes either missing rolls or having extra rolls. I've received several cent boxes short 1 roll, a nickel box short 1 roll, and a quarter box short 1 roll. Three weeks ago, I got a box of dimes with 5 extra rolls, followed the next week with a box short 3 rolls. The tellers say it is happening more and more lately and they are not allowed to complain to Loomis, the bank just takes the loss.

What I can't understand is how a company that's only job is to handle money can be so sloppy. I've tried contacting Loomis about it, but they won't talk to me (or listen).

Is anyone else experiencing this or is it just a Rochester, NY phenomenon?

Scott

I posted a similar experience a while back.

Half Dollar Box : Adding Insult to Injury

While examining my latest (skunk) box -- that's 5 out of 6 so far in 2021 (exception is a single 40% coin), I started to notice that some of the rolls seemed a bit short. In fact, I counted one roll with only 16 coins! I stopped searching with 4 rolls left, took a picture, and spoke with the...

www.treasurenet.com

 

[srcdco]

I posted a similar experience a while back.

Half Dollar Box : Adding Insult to Injury

While examining my latest (skunk) box -- that's 5 out of 6 so far in 2021 (exception is a single 40% coin), I started to notice that some of the rolls seemed a bit short. In fact, I counted one roll with only 16 coins! I stopped searching with 4 rolls left, took a picture, and spoke with the...

www.treasurenet.com

It looks like your experience was mainly that rolls were off. That has always happened, even with Brinks, and I don't care about that. But when boxes are off whole rolls (I once got a Loomis box of halves with 2 extra rolls in it), that is just plain sloppy and sloppy doesn't belong when you are dealing with money.

Scott

 

[blueberra]

It looks like your experience was mainly that rolls were off. That has always happened, even with Brinks, and I don't care about that. But when boxes are off whole rolls (I once got a Loomis box of halves with 2 extra rolls in it), that is just plain sloppy and sloppy doesn't belong when you are dealing with money.

Scott

One has to wonder what kind of quality control (if any) Loomis or its competitors have.

How difficult and inexpensive could it be to just weigh the box after filling it? Anything that fell outside the control parameters would get bounced.

For half dollars, if you set the control weight to be 1,000 X the weight of a clad half, any box with a sufficient number of silver coins would weigh significantly heavy (as would any box with more than $500). That's a great way for an enterprising Loomis employee to buy such boxes and probably get a good return on investment.

Any box that weighed significantly light would be short -- possibly by containing non-U.S. half dollar-sized coins like British pennies or Ecuadoran 'halves'.

 

[ARC]

Lets face it guys... little by little the coin hustle is not high on anyone's list but ours anymore.
They hate em now... and could really care less what's in the box.
Not high on anyone's priority lists.
It costs them money and time all the way round and most would like to see coins especially go to the wayside anyway.
Stores PAY to have change delivered... so that's the main incentive.

In other words...
Nobody cares except us coin people and those who are holding on to a cash based system. (which we should)

 

[releventchair]

Percentage of volume error is going to have a point corrective action results in most control systems.

A roll short offset by a roll extra over time. Without an individual bank's record of what offsets what....We're expecting skinny accuracy in a large volume of coinage being handled.

Weight a humid box with a dead mouse in it and it's off.
Reset tare weight each box?
A box is light a couple coins or a roll , or heavy ; who corrects it? A machine somehow? Or production stops till it's fixed?
Alarm and flashing red light for a worker earning how much to arrive and fix the error?

 

[Blackfoot58]

Percentage of volume error is going to have a point corrective action results in most control systems.

A roll short offset by a roll extra over time. Without an individual bank's record of what offsets what....We're expecting skinny accuracy in a large volume of coinage being handled.

Weight a humid box with a dead mouse in it and it's off.
Reset tare weight each box?
A box is light a couple coins or a roll , or heavy ; who corrects it? A machine somehow? Or production stops till it's fixed?
Alarm and flashing red light for a worker earning how much to arrive and fix the error?

I know banks have very strict audits. Accuracy is everything; to the penny.

 

[xr7ator]

I've got to ask.....How can a full box of halves have two extra rolls in it?

 

[srcdco]

I've got to ask.....How can a full box of halves have two extra rolls in it?

I thought the same thing, just like how did they get 5 extra rolls into a box of dimes that I got 3 weeks ago?
The box of halves was years ago, when they still used the boxes with the holes on the bottom. I looked at the bottom, before I left the bank, and the rolls didn't line up right. I mentioned it to the teller. He opened the box, looked at it, pulled 2 rolls out, and everything lined up correctly. He looked at the rolls in his hand, looked at me, then handed the 2 rolls to me and said "you keep these, I'm not going to be over."

Scott