XP Deus on backorder everywhere?

[Dug]

I placed an order for a Deus with one of the biggest names in detectors in the US middle of last week as they had an XP Deus listed as "one available" and rec'd a "your order is being processed". Shortly after I placed my order I noticed their web site's "one available status" went to "Out of stock". So I thought wow, I did get the last one.

I emailed them yesterday morning to find out the status since I had not gotten any shipping status and never got a response. Today I ended up going to their web site and initiating a chat. At first they told me they had no tracking info. I asked who I needed to contact to find out if it is on backorder, and they came back and said it is on back order.

They were going to just let me sit and wait with no updates. I cancelled my order with them and will no longer do any business with them since they were deceitful and their customer service is the pits.

Guess my hunt for a Deus goes on.

 

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[smokeythecat]

Yes, word's getting out about them. They are hard to find. Try Ebay.

 

[pepperj]

Maybe try a dealer north of the 49th. Seems that the US dollar might be a strong point in pricing as well. Just a thought as I have seen in stock listing up here.

 

[Dug]

Yes, word's getting out about them. They are hard to find. Try Ebay.

My biggest concern is getting warranty/support for it should there be a problem.

 

[xr7ator]

I'll bet the name of the retailer starts with a K.
Have you tried contacting one of the supporting venders on here like Big Boys Hobbies? Call, don't order online, for the best deals.

 

[Dug]

I'll bet the name of the retailer starts with a K.
Have you tried contacting one of the supporting venders on here like Big Boys Hobbies? Call, don't order online, for the best deals.

Started with supporting vendors first. Distributors are out. Once they get their shipment it will be game on. I just need to be patient and quit reading all the Deus posts

 

[RustyGold]

I ‘m kind of shocked. I recommended a Deus Setup with the HF coil to a friend and it seems it’s no longer available.

 

[relicmeister]

Maybe Gary Blackwell can give an update on the situation ?

 

[bartholomewroberts]

There are several dealers up here in Canada who carry them.. maybe try one of them.. plus, as was mentioned, the strong U.S. dollar is a plus

Micheal

 

[67GTA]

After Covid and the recent ice/snow storms across the US there have been shortages on a lot of items, especially from across the pond.

 

[brianc053]

My situation: I purchased my Deus in early February, and I got the detector itself but the bundle was supposed to have the MI-6 Pinpointer. The dealer didn't have the pinpointer in stock, so I've been waiting for that since. I check with him every week but I'm told the pinpointers (at least) are on backorder.

 

[Dug]

My situation: I purchased my Deus in early February, and I got the detector itself but the bundle was supposed to have the MI-6 Pinpointer. The dealer didn't have the pinpointer in stock, so I've been waiting for that since. I check with him every week but I'm told the pinpointers (at least) are on backorder.

From what I can see quite a bit of XP stuff is B/O like HF coils also. I think 67GTA is spot on. Unrelated but I have two different eye glass orders in and they are both behind on getting done as well, but I suspect the winter storm is more a factor in that case.

 

[relicmeister]

Anyone thinking of selling a XP machine, should be an easy sell and at good resale price, due to the present availability issues.

 

[Irishgoldhound]

My biggest concern is getting warranty/support for it should there be a problem.

If you have a problem with it, ship it back to the dealer you bought it from for warranty issues, whats the big deal? It has a 5 yr warranty, best you’re gonna get. The XP’s are a solid built detector. I doubt you’ll have issues anytime soon.

 

[Irishgoldhound]

Try Reilly’s Treasure Gold. They’re not taking online orders, only orders by phone or email. Laraine will help you find what you want.

 

[pepperj]

I was just getting the final details on shipping the complete works back to get all fixed up. I asked about the post ups about the B/O and they said they should be resolved by this weeks end. Now I don't know if that was a story or fact, but that's what he said.
Best of luck in the search.

 

[relicmeister]

Destination Gold

 

[HuntinDog]

I got lucky...
A detecting friend of mine gave me his Deus. He could no longer get out and use it.
It's still running 3.2 and 9"LF coil.
Only thing I guess is I'll have to wait on ordering any new coils, but that's ok with me...

 

[MetalArchSC]

Score!!!

 

[Dug]

The dealer I had my Deus on backorder with just charged my CC account which means my order is on it's way. Outstanding!