A word of CAUTION about T.C. Metal Detectors

[Calrad Electronics]

I FOUND THE GUY, http://whiteselectronics.com
Owner: Tony Cwikla
Phone: 860-844-1218
Email: capaction@aol.com

I really HATE to bad mouth somebody but feel I have ran out of options.. On April 27, I placed an internet order with T.C. Metal Detectors (53 Hartford Ave, Granby Ct.) for a 40" lesche ground shark, and immediately got back an order confirmation #. The next day I called and spoke to Tony to ask a question about my order. He said that he was busy and did not have time to talk so he took my # and said he would call me back the next day. NEVER HEARD FROM HIM. A week late I still haven't received my order so I call back.....Same thing, He said he did not have time to talk, took my name, number and order # and said he would call me back tomorrow. NEVER HEARD FROM HIM. A few days later I still had not received my order so I sent him an email....NEVER GOT A RESPONSE. The next day I call him back and never get an answer so I left a message with my name,number and order number and asked for him to return my call. STILL NO RESPONSE. It has now been 20 days since I have placed my order with T.C. Metal Detectors of Granby Ct. and I am still waiting for Tony to call me back....Oh yea, I still have not got the item that I ordered from this outstanding company, so you people might want to think twice about ever doing business with Tony....... I thought I would feel better after venting, but I don't.

 

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[Michigan Badger]

I think just about everyone has had a dealing with this fellow one time or another. My experience was a coil he had on his website. I paid by Visa and was promised fast delivery. After waiting 5-6 weeks and after 3 or 4 phone calls he finally told me that coil was no longer being made. He refunded my payment and that was that.

He was a nice enough guy but so many excuses. I figure he had little stock and had to depend on others to ship the goods.

 

[Iron Patch]

I would call that guy every hour of the day I was awake right until he refunded my money. What irritates me just as much as giving up! Teach him a lesson, call his suppliers, just don't lay down and take it.

 

[car39]

I wish I had seen this before I placed my order there.Waited a week and they never billed my card.No email,no phone call to let me know about my order.Called and left a message and also emailed them.told them to cancel my order in no uncertain terms.Only then did I get an email with a bunch of excuses.Said they tried to email me.Lie.Custermer service on a scale of 1-10 is a ZERO. Ill never place an order with this bunch again,and would advise anyone to think twice about doing buisness with them.After reading these posts I lost no time in trying to cancel my order.

 

[Deepdiger60]

I ordered a cable on the 29th of Dec 2011 so far i haven't received any thing nor was my bank charged with the amount ? at least i was not charged i tried calling when i do get a dial tone again something is up .

TC Metal Detectors
Order # 002999 Print | Close Window
Thursday, December 29, 2011 11:28:00 AM,



Payment Information Payment Method
Credit Card : (not shown)
Comment :


Order Qty Part No Name Options Price Total
1 S-1 SUPER TARGET PROBE 12" Extension Cable S-1 SUPER TARGET PROBE 12" Extension Cable $16.95 $16.95
Sub Total: $16.95
Shipping Type: UPS
Shipping: $0.00
Tax: $0.00
Total: $16.95

 

[gee_mg]

I really HATE to bad mouth somebody but feel I have ran out of options.. On April 27, I placed an internet order with T.C. Metal Detectors (53 Hartford Ave, Granby Ct.) for a 40" lesche ground shark, and immediately got back an order confirmation #. The next day I called and spoke to Tony to ask a question about my order. He said that he was busy and did not have time to talk so he took my # and said he would call me back the next day. NEVER HEARD FROM HIM. A week late I still haven't received my order so I call back.....Same thing, He said he did not have time to talk, took my name, number and order # and said he would call me back tomorrow. NEVER HEARD FROM HIM. A few days later I still had not received my order so I sent him an email....NEVER GOT A RESPONSE. The next day I call him back and never get an answer so I left a message with my name,number and order number and asked for him to return my call. STILL NO RESPONSE. It has now been 20 days since I have placed my order with T.C. Metal Detectors of Granby Ct. and I am still waiting for Tony to call me back....Oh yea, I still have not got the item that I ordered from this outstanding company, so you people might want to think twice about ever doing business with Tony....... I thought I would feel better after venting, but I don't.

I wish that I would have seen this post before I made a purchase from "Tony" AKA TC detectors. I ordered my gray ghost headphones from him 2 weeks ago and am having the same problem receiving my item. How would one cancel an order if you can't get a hold of the seller?

 

[gee_mg]

I wish that I would have seen this post before I made a purchase from "Tony" AKA TC detectors. I ordered my gray ghost headphones from him 2 weeks ago and am having the same problem receiving my item. How would one cancel an order if you can't get a hold of the seller?

TC Metal Detectors
Order # 003266 Print | Close Window
Tuesday, January 29, 2013 10:34:00 PM

Payment Method :
Credit Card : (not shown)
Comment :
Order

Qty Part No Name Options Price Total
1 Gray Ghost Underwater Gray Ghost Underwater $135.00 $135.00
Sub Total: $135.00
Shipping Type: UPS
Shipping: $0.00
Tax: $0.00
Total: $135.00

 

[liftloop]

tony never returned my 40.00 money order
that shyster....

 

[bierbarrel]

I see this thread has been around awhile. I bought a Lesche tool from him 9 days ago and nothing....cancelled the order and went elsewhere. I did talk to him on the phone last Friday. He said he was on vacation and would ship it out Monday....yeah right! At least my card has not been charged.

 

[Dak]

Wow he is local to me. Though I have never done business with him. I had intended to go visit him within the next few days to purchase a pointer. I plan to buy only if it is in stock after seeing these posts!

 

[Corbs]

I see this thread is quite old, but for what its worth, I called Tony and went to his shop this afternoon. After seeing the negative comments about him, I was kind of hesitant, but I am all for giving people a chance. I have been looking for an update to my Tracker 4, and decided to go with the Garret Ace 400. Tony has a modest business in his garage. I probably spent about 40 minutes talking, asking questions, and listening to a few of his detecting stories. He was very informative answering all of my questions completely. I am not doubting anyone's bad experience, but all I can say is that my experience was very positive. I would definitely recommend him.