Hello everyone, I thought it would be proper to introduce myself and my company New England Detectors U.S.A.
www.newenglanddetectors.com. I also own the domain minelab.us (not an official Minelab website). I usually remain low key on the forums but thought I needed to clarify who we are as its apparent there are allot of folks out there do not know. I am not sure where you received information on minelab.us , but it is a site that has zero content on its servers. So the price and ad you saw was not related to Minelab.us . We own the domain; it has no information on its servers. I would be happy if someone can provide me with a link to the mis-priced Excal. We advertise on Google, yahoo, gometaldetecting, metaldetectingforum.com and a host of others. All ads follow the manufacturer’s guidelines for MAP pricing. If there is an ad out there by mistake we certainly want to rectify that, as all dealers must follow the MAP pricing guidelines. Somehow we are being associated with this ad and would like to correct the issue.
With that being said I would like to answer a few other posts.
A. We are an authorized Minelab dealer you can follow the link to the official Minelab site or you can call Minelab directly to verify. This goes not only for us but for every dealer in the world.
MINELAB OFFICIAL SITE:
http://minelab.com/usa/consumer/whe...ut&zipcode=&radius=75&units=miles&dealername=
GARETT OFFICIAL SITE
http://garrett.com/hobby/hbby_how_to_buy.asp
FISHER OFFICIAL SITE
http://www.fisherlab.com/hobby/dealers.htm#Connecticut
TEKENTICS OFFICIAL SITE
http://www.tekneticst2.com/dealers.htm#Connecticut
B. We do not sell fake equipment copies etc. Everything we sell is brand new from the factory unless specified as used as indicated in our pre-owned metal detector section of our website.
http://newenglanddetectors.com/index.php?main_page=index&cPath=7
C. In regards to our warranty, we (New England Detectors) cover you an additional year on all Minelab, Garrett, Fisher, Teknetics. This is in addition to the manufacturer’s warranty. The only exception is the Excalibur II . Currently there is a one year warranty. New England Detectors offers an additional 2 years on the Excal. Yes, total 3 year warranty, if purchased from us. During the first year you must go through Minelab or you can send your detector to us to send to Minelab. After that you are out of warranty with Minelab and our warranty goes into effect the remaining 2 years. If you experience problems you send it to our shop where we have two staff engineers who fix our customers detectors. We do fix other customers and other brands but our customers on file have priority. We have to take care of them first to keep up our reputation, speed and customer service.
D. Styles International is another company I own with my wife. It’s a beauty supply distributor where we provide supplies to salons all over the United States. I also own a property management company called HNA, llc. I own and manage 17 rental units. I am also a GIA certified gemologist. I import export Diamonds from around the world and sell to the wholesale market in New York City. I also am a certified bench jeweler and goldsmith. I have a degree in computer science and psychology from SCSU. I handle all 34 employees’ payroll, scheduling and day to day operations. I owned an internet hosting and design company in my twenties. I trained Local and state police K-9 units along the East Coast. Those of you in Florida (Metro Dade Police Department, Tony Guzman) can verify.
I have a 4 year old son and a wife who I have been with for 19 years and never a day apart. I figure I would save some of you cyber sleuths some time, LOL: laughing7:
I hope I shed some light on my company and who I am as a person. If anyone has any questions or concerns please feel free to call me or Email me. I am always available to answer questions or concerns you may have. I appreciate you guys taking the time out to read this and look forward to serving all your metal detecting needs.
We appreciate all your support.
Almost forgot, we currently have 15 Excalibur II’s as of today.
www.newenglanddetectors.com
andrew@newenglanddetectors.com
1-888-734-1544
Cell :203-627-3314
New England Detectors U.S.A.
Office Headquarters
972 Boston Post Road
Milford, Ct 06460
1-888-734-1544